American shoppers are increasingly conversant with the global
economy. They know the difference between Szechwan and Cantonese,
between Thai and Vietnamese, between Korean and Japanese, between North
and South Indian, and between Mexican and Tex-Mex, Having grasped many
distinctions, they are turning to Asian Fusion and showing interest in
other fusions as well. Having "grown" all these hooks upon
which to hang purchase decisions and dining choices, shoppers expect to
know where their food and beverage choices come from.
Consumers who care about country of origin food labeling care for
one of five reasons:
1-They like information and feel they have a right to it.
2-They see country of origin labeling as basic information that
might or might not influence their buying decisions but would certainly
facilitate taste and value comparisons.
3-They are worried about pesticides and countries whose products
may have more pesticide residues than American made or grown products
4-They want the opportunity to avoid supporting countries they
don't like or countries they think don't like us
5-They want to avoid buying products that are taking American jobs
or exploiting children or other local workers.
* "I like the idea of country of origin labeling. If I
disagree with a country's politics, etc. I can then make a
conscious choice not to buy their products."
* "COOL is critically important, especially on fresh produce.
Since I know that many other countries have lax standards on pesticide
use and that produce from certain countries (usually South American
ones) have high levels of pesticide residues, I look to see where
produce came from before I buy it. If I don't see a note telling me
where it came from, I don't buy it--it's just not worth the
risk."
* "I like to know the national origins of all kinds of
products. I feel it is especially important where food is concerned.
Health & safety standards are certainly far from universal around
the world, and some of the reports I have seen on TV magazine shows are
downright frightening."
* "I'm starting to look not only at fresh produce, but on
cans or jars of fruit/juice/veggies to see where they were produced. If
they don't say, I don't buy the item."
* "Yes, country labeling matters to me, as other countries
don't have the same requirements regarding pesticides & other
quality controls."
* "I definitely want to see country of origin on food labels.
This would not (necessarily) stop my purchase(s) but consumers have the
right to know where their products are obtained. Clothing labels show
country of origin so why not food as well?"
A majority of consumers care much more about assurances that the
products they are buying are safe than they care about COOL. The
minority that do care is important because so many have strong feelings
about their right to know what they are buying and where what they are
buying is coming from. To shoppers who care, explanations of the costs
and difficulties involved in putting this information on food and
beverage labels fall on deaf ears. Their entitlement to information has
been growing for a long time. Their growing acceptance of global
ingredients and fusion cuisine is increasing rather than decreasing
their interest in knowing where products are coming from.
Wishing a happy, no-problem food show season to all our friends in
the food industry and the foodies, healthies, bargain hunters, and
citizen-consumers they serve,
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The Shopper Report[R] Copyright 2004, edited by Mona Doyle, is
published 11 times a year by The Consumer Network, Inc., P.O. Box 42753,
Philadelphia PA 19101. Phone (215) 235-2400 FAX: (215) 235-6967. The
Consumer Network provides consulting and research services including
focus groups, shopping partnerships, home visits, and mail and e-mail
surveys.
COPYRIGHT 2004 Consumer Network,
Inc Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2004, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.