Interviewing 101: conduct a safe, legal interview--and
hire the best candidate for your position.
Employment-related issues have been a legal minefield for
employers. Asking the wrong questions during the interview process--or
in pre-interview applications--can spell disaster for a company or firm
in the form of discrimination lawsuits.
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The key is being aware of these danger areas and focusing on
questions and inquiries that relate directly to the job opening and any
job-related skills--and help find that perfect fit.
APPLICATION PROCESS
Besides asking for the standard information in an application
(name, address, work history, etc.) an application may ask whether the
applicant:
* Has specific qualifications required for the job;
* Will require reasonable accommodation to complete the application
process;
* Is of legal age to fill the position; and
* Represents that he or she will be able to provide documents to
establish his or her legal right to work in the United States by the
time he or she starts.
Further, the applicant should sign an authorization allowing the
employer to conduct a background investigation.
WHAT NOT TO ASK
This is not an all-inclusive list, but it does provide some
guidance on the kinds of questions to stay away from during the
interview process.
* It is inappropriate to ask whether or not somebody's
original name has been changed or ask them to identify their maiden
name;
* It is illegal to ask questions regarding birthplace of an
applicant or spouse, birth-place of applicant's parents or to
require that an applicant submit their age, birth certificate or
baptismal record;
* Employers cannot ask about an applicant's religious
affiliation or race;
* Employers cannot ask for photographs with an application; you may
ask for photographs after employment;
* Employers cannot ask the age or date or birth of an applicant.
Questions such as "Are you over the age of 18" would be
acceptable, however, because there are minimum age requirements for
certain federal and state statues;
* Employers may not ask about specific years of attendance or
graduation from high school or elementary school because of fear of age
discrimination. It is OK to ask for academic, vocational or professional
education in the public and private schools attended;
* Any inquiry into whether an applicant is or intends to become a
citizen of the United States is inappropriate. All employers can state
is, "If hired, can you submit verification of your legal right to
work in the United States?"
* Employers may not ask any questions regarding applicant's
lineage, ancestry, national origin, parentage or nationality or language
commonly used by an applicant in most instances;
* Employers may not ask about workers' compensation history;
* Employers may not ask about an applicant's mother tongue or
language commonly used by applicant in applicant's home, or ask any
information requesting names and addresses of relatives of the applicant
unless they are names of relatives that are employed by the employer;
* Employers may not ask about the specifics regarding an
applicant's military experience other than the U.S. Armed Forces,
National Guard or Reserve Units, draft classification or other
eligibility, and dates and conditions of discharge.
In other words, you may only ask applicants about any relevant
training received in the U.S. Armed Forces, whether separation from the
military was for any reason other than honorable discharge, and whether
the applicant has received any notice to report for duty in the Armed
Services;
* Employers may not ask questions regarding clubs, societies,
lodges and organizations to which the applicant belongs which might
indicate race, religion, etc. You may ask an applicant about any
membership in a union or professional or trade organization unless the
membership indicates one's race, religion, ancestry, sex or age;
* It is discriminatory to ask about any marital status of an
applicant or dependents of an applicant; whether the applicant has made
provisions for child care; whether the applicant is pregnant or uses
birth control; whether the applicant lives with his or her parents; the
applicant's maiden name; the name of a spouse or children; or child
support obligations;
* Employers may not ask an address of a "relative" to be
notified in case of an accident or emergency. You may ask the name and
address of a "person" to be notified in case of an emergency
without asking the relationship to the person; and
* Employers may not inquire about the existence, nature or severity
of a physical/mental condition or disability, or make an inquiry that is
likely to elicit information about a disability or workers'
compensation history. You can ask an applicant whether or not they can
perform the essential functions of the job with or without reasonable
accommodation, and whether an individual can meet the job's
attendance requirements. Under limited circumstances, when the person
appears to have an obvious disability, you may ask what kind of
accommodations would be necessary.
OTHER ASPECTS: TESTING/EXAMINATIONS
An employer may only require a medical examination after the job
offer has been made and before the applicant starts work. A job offer
may only be conditioned upon a successful medical examination if all
applicants in a particular job category are tested.
Drug tests: Pre-employment drug testing is allowed under federal
and state law. However, such tests have to be conducted fairly and
pursuant to applicable rules and procedures. If an applicant tests
positive for an illegal drug, an employer is allowed under the Americans
with Disabilities Act to ask the applicant about legal medications used
to determine whether the test results were accurate.
Psychological tests: An employer has to be very careful if it
decides to give psychological tests to applicants. The test questions
must be job related and there must be a compelling interest on behalf of
the employer to give the tests. Psychological testing is subject to
breach of privacy claims and can be considered medical tests under the
ADA.
Skills tests: Although such tests are permissible, the tests must
be validated in accordance with EEOC/California Department of Fair
Employment and Housing Guidelines to help protect against adverse impact
claims.
Polygraph tests: Generally prohibited.
BE CAREFUL OUT THERE
The above guidelines are a good foundation to build solid hiring
practices at your firm, but be wary of the constant changes to state and
federal employment laws and make sure your policies are able to adapt as
needed.
Also keep in mind that operating within the law is only half the
battle. Marketing your firm and tailoring your search to find the right
candidate for a specific opening is just as important and will
facilitate the development of the productive and positive office culture
you're looking for.
RELATED ARTICLE: GOT TRAINING?
WantMore?
Keeping current with every aspect of employment law and human
resources best practices can be a challenge since state and federal laws
change annually. In November, the California CPA Education Foundation is
producing an Employment Practices conference in San Francisco and
Burbank that can help keep you updated. More information is available at
www.education-foundation.org/conferences/.
Other resources include the California Chamber of Commerce's
HR California site at www.calchamber.com/HRC/Topics/ and the Society for
Human Resource Management at www.shrm.org.
COPYRIGHT 2007 California Society of Certified
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