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ANDREW J. MILISITS JR. THOUGHT HE could do it all. The 36-year-old
husband and father of three is an entrepreneur, a soccer coach, and an
active member of boards and organizations in the Washington. D.C., area.
As the operating manager of the Landover, Maryland-based information
technology firm AITHERAS L.L.C., Milisits wore many hats, managing a
staff of 25 and responding to the day-to-day needs of employees,
clients, and vendors. But last year, when working on a request for
proposal for a government contract, Milisits' do-it-all attitude
proved costly.
"I missed a key amendment to the RFP that the agency had
published on one of its Websites," says Milisits. "The
amendment would have completely changed our response." Because of
this misstep, the company's bid on a contract worth $5.1 million
was disqualified. Losing the contract was disappointing, but Milisits
was more disturbed by what he perceived to be the reason for his
negligence. "I didn't check that Website because I'd been
doing too many other things," he admits.
In a corporate culture where employees are pushed to take on
increasing responsibilities and men and women must balance the often
conflicting demands of careers and families, it's easy to be
stretched too thin by the needs of others. But the consequences of
putting other people's needs before your own can be disastrous. A
2005 study by Families and Work Institute, a nonprofit research
organization, found that overworked people are more likely to make
mistakes at work. But overextending yourself can affect your mental,
emotional, and physical health as well. Through a self-assessment or
healthcare professional, you may be able to recognize the symptoms of
over commitment (see sidebar: Identifying the Problem) in yourself or a
loved one. To minimize the detrimental effects related to overextending
yourself, and to learn about preventative measures, as well as helpful
resources, see sidebars: Countering Chronic Stress and Finding a
Solution.
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"People often feel stressed out and overwhelmed and they get
to the point where they feel like they're losing control,"
says Marilyn Martin, a Baltimore psychoanalyst and author of Saving Our
Last Nerve: The Black Woman's Path to Mental Health (Hilton
Publishing, $15.95). "They then become burned out and
depressed." Each year, depression costs the U.S. economy more than
$43.7 billion a year in workplace absenteeism, lost productivity, and
treatment costs, according to Mental Health America, an Alexandria,
Virginia-based nonprofit dedicated to promoting mental wellness across
the nation. Additionally, the organization reports that depression
contributes to more than 200 million days lost from work per year. In
fact, people with depression average 9.9 sick days annually, more than
the 5.4 days, 7.2 days, and 7.5 days taken per year by those who suffer
from hypertension, diabetes, and heart disease respectively, according
to the managed care publication Depression in the Workplace.
A COMMON PROBLEM
Milisits' story is far from uncommon. The Families and Work
Institute estimates that one in three employees is chronically
overworked. The term "role overload" describes the state in
which the demands of a person's multiple roles are too much for
that person to handle comfortably.
"People often don't realize how limited their resources
and abilities are in any given situation," says Darryl L. Townes,
an Atlanta psychologist. "When you allow the demands of life to
exceed your abilities and your resources, it's going to cause you
undue stress. With too much stress you can get overwhelmed, and that
causes physical and emotional problems."
It's important to note that not all stress is harmful.
"There's something called eustress and that's when
you're under deadline or working on a project and you get that
burst of energy to complete the project, but then your stress levels go
back down," says Janet E. Taylor, a psychiatrist at New York's
Harlem Hospital. "But what's killing people is they don't
realize that they're stressed 24 hours a day, 7 days a week. They
have this chronic stress and their body is so tense and hyperalert that
they don't even realize it. It becomes more like a natural
state."
For some, the constant stress of trying to meet too many demands
can lead to mistakes, missed deadlines, and a failure to complete
promised tasks--all behaviors that can derail a career, says Carl C.
Jefferson, president of the National Association of African Americans.
in Human Resources. "When you're not performing well,
you're impacting your reputation," says Jefferson. "Once
others lose confidence in your ability to perform, the probability of
someone asking you to do more is very low."
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The stress of putting everyone's needs before your own can
also lead to depression and physical illness, says Tyeese Gaines Reid,
resident physician at Yale-New Haven Hospital in Connecticut whose
tendency to help others but neglect her own needs led to insomnia and
depression.
"When you're too busy, it can affect your blood pressure,
your heart, and your ability to sleep," says Gaines Reid, who
detailed the steps she took to put her needs first in her book The Get A
Life Campaign: A Pocket Guide for the Busy Woman Who Wants It All
(Infinity Publishing; $10.95). Some overworked people engage in
self-destructive behaviors such as overeating, excessive drinking, and
[substance abuse], says Martin. "They're trying to cope with
the stress that they're under and they're using these ways to
escape."
A MATTER OF LIFE AND DEATH
The physical consequences of putting her job's needs first
almost cost Twanna Harris her life. Four years ago, the 35-year-old
president of a multicultural brand engagement firm in Atlanta hid her
pregnancy for six months from her employer at the time because
management had expressed discontent with a previous pregnancy.
"I didn't want them to think I didn't consider the
company to be a priority," recalls Hams. "Essentially I
neglected my health and tried to hide the doctor's appointments and
developed preeclampsia [a disorder characterized by severe hypertension
during pregnancy] in my sixth month. I delivered my baby 14 weeks early
at a pound and a half, and both her life and mine were within minutes of
being taken away."
Harris says the experience changed her. "Will I allow these
corporations to run my life or will I make some serious changes?"
Harris asked herself after doctors attributed her high blood pressure to
work-related stress.
"Many people put others' needs first because they want to
avoid conflict," says Townes. "Others want to avoid saying no
and looking like the bad person."
African Americans are particularly vulnerable to putting
others' needs before their own, says Martin. As we climb the
corporate ladder, we often believe that "we're second class
and don't really belong there and have to work twice as hard to be
there. That has us taking on extra work, doing all these extra hours,
and working overtime to try to prove that we belong."
For many professionals, living with stress and anxiety is the norm,
so they pile on more demands without realizing that their stress levels
are already nearing the breaking point. Before they can change, they
must first remember how to relax. "Because people are so
chronically stressed, it's important that individuals realize when
they're feeling good and relaxed and notice what that feels
like," says Taylor. Once people can identify when they're
stressed, they can use activities such as yoga, meditation, and deep
breathing to calm themselves "so that when their bodies feel tense
they can get back to that relaxed state," Taylor adds.
Others take on too many tasks because of a false assumption that
they have more control over their lives if they do everything
themselves. Even if they acknowledge this assumption, the more difficult
task is changing such beliefs, says Monica Blake, a career coach based
in Pasadena, California. For example, "if you take on too many
tasks as a method of maintaining control, you have to learn how to need
less control over everything in your life," says Blake.
The first step to changing a belief is acknowledging how that
belief has hurt you in the past. For Milisits, that meant taking
responsibility for the disqualified proposal. "Instead of me
sulking and pointing the blame at others, I realized the role I
played," he says. The next step is to take a new action. Milisits
says immediately following their proposal's disqualification, the
team looked into outsourcing. "I realized I couldn't do it all
myself' he says. Asking others for help is a key way to stop
overextending yourself, but in some situations, drastic change may be
needed. Harris, for example, left her job for one that was more
family-friendly and then ultimately opened her own marketing firm, Brand
Boutique.
"If you can't be the very best for yourself, then you
don't have much to offer anyone else," says Blake. "So,
in being the best that you can be for you, you ultimately add more value
to the lives of others."
RESOURCES
If you think you're overextended, the following books and
organizations, may help.
* Saving Our Last Nerve: The Black Woman's Path to Mental
Health by Marilyn Martin (Hilton Publishing, $16,95)
* The Get A Life Campaign: A Pocket Guide for the Busy Who Wants it
All by Tyeese Gaines Reid (Infinity Publishing; $10.95)
* Black Men and Depression by John Head (Harlem Moon; $12.95)
* Mental Health America (www.nmha.org), formerly known as the
National Mental Health Association
* American Institute of Stress (www.stress.org)
* National Institute Of Mental Health (www.nimh.nih.gov)
IDENTIFYING THE PROBLEM
While some stress is normal, here are signs that you may be
overextending yourself
Physical
You may experience headaches, backaches, a racing heart, shortness
of breath, or sleeplessness. "If you don't get enough sleep,
everything is amplified," says author Tyeese Gaines Reid.
"You're super stressed out, you're jumping off the deep
end at every little thing, and there are diseases that are linked to
stress alone--high blood pressure. thyroid problems, even heart
attacks."
Mental
The ability to concentrate and focus on the task at hand can be
compromised when you're overextended. As a result, missed
deadlines, careless mistakes, and forgetfulness are common.
Emotional
According to the Families and Work Institute, people who feel
overworked are more likely to feel angry at their employers and resent
co-workers who don't work as hard as they do. "You might feel
irritable, angry, and find yourself arguing all the time," says
psychoanalyst Marilyn Martin.
Behavior
"You might notice some changes n your appetite, like
you're eating all the time or you're losing your
appetite," says Martin. Likewise, you may engage in escapist
behavior such as drinking, drugs, excessive sex, shopping, or gambling
to distract yourself.
COUNTERING CHRONIC STRESS
Whether you're adjusting to a company restructuring or coping
With a family member's illness, there are going to be periods
during your life when chronic--or ongoing--stress will be unavoidable,
says psychiatrist Janet E. Taylor. Here, Taylor offers some ways to help
lower your stress levels and ease your mind and body:
Deep breathing: Take 10 deep breaths through your nose with your
mouth closed, Deep breathing slows your heart rate, and focusing on your
breathing brings your awareness to how your body is feeling.
Muscle relaxation: Stand up and lean as far forward as you can.
Hake yourself as tense as possible without falling for 10 seconds. Then
stand up straight, square the shoulders, take some deep breaths, and let
your body go limp. The result is what it is like to feel relaxed.
Healthy diet: There is no substitute for regular exercise and
eating a nutritious diet. And, if you are going through a stressful time
or working a difficult job, it is even more critical for you to maintain
proper eating habits as well as routinely participate in physical
activity.
FINDING A SOLUTION
If you suspect you're overextending yourself, psychoanalyst
Marilyn Martin offers these steps that may help:
Track your feeling and behavior. Monitor how often you feel
overwhelmed and write it down, "When you journal, it strengthens
the part of you that observes your behavior," says psychoanalyst
Marilyn Martin, That way, you know how often you feel stressed and are
aware of how you handle that stress.
Counter feeling of guilt. Many people feel that they're
letting others down when they say 'no,' "but saying yes
to everybody is being cruel to yourself," says Martin When you
start to feel guilty, remind yourself that it's OK to put your
needs first.
Create a supporting cast. Pass personal responsibilities to family
members, or considering outside help such as a cleaning service. At
work, delegate responsibilities that aren't crucial to your role.
"Think of it as giving somebody else the opportunity to say
'yes,'" says Martin.
Exercise. Physical activity is not on y good for your physical
health but it "increases your endorphins, which help you feel
better, and it's also important in terms of helping prevent
depression," says Martin.
Seek professional help. If you're engaging in self-destructive
behavior such as alcoholism drug abuse, or gambling, contact an
addiction support group or mental health professional. Likewise, if
you've tried multiple times to stop a certain behavior and have
been unsuccessful, a psychologist can help.
COPYRIGHT 2007 Earl G. Graves Publishing Co.,
Inc. Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2007, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.