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Evaluating collaborative planning: a case study of a Land and Resource Management Planning process.


by Gunton, Thomas I.^Peter, Thomas^Day, J.C.
Environments • Dec, 2006 •

Abstract

Planners increasingly rely on collaborative planning models that engage stakeholders to develop plans through consensus-based negotiations. While support for using collaborative planning models is growing, evaluation of their effectiveness is in its infancy. This paper reports on a case study evaluation, using a multiple criteria evaluation method, of an innovative collaborative planning process to prepare a strategic land use plan for a region in British Columbia, Canada. The study reveals that the collaborative planning process generated important benefits, including improved relationships and understanding, even though it did not result in consensus agreement on a plan. The outcome also shows that the plan did not result in consensus because some stakeholders were not sufficiently engaged in the process. In addition, an unrealistic timeline was imposed that led to a final offer selection process whose result was ultimately rejected by the government.

Resume

Les planificateurs comptent de plus en plus sur des modeles de planification collaborative qui encouragent les intervenants a elaborer des plans au moyen de negociations fondees sur l'atteinte d'un consensus. Alors que l'appui a l'utilisation de modeles de planification collaborative augmente, l'valuation de leur efficacite en est encore a ses debuts. Le present article fait etat de l'etude de cas de l'evaluation d'un processus de planification collaborative novateur visant a preparer un plan strategique d'utilisation des terres dans une region de la Colombie Britannique en se servant d'une methode d'evaluation a criteres multiples. L'etude revele que le processus de planification collaborative a engendre d'importants avantages, notamment une amelioration des relations et de la comprehension, bien que le processus n'ait pas permis d'atteindre un consensus quant au plan. Le resultat demontre egalement que le plan n'a pas fait l'objet d'un consensus parce que l'engagement de certains des intervenants envers le processus n'etait pas suffisant. De plus, on avait impose un echeancier non realiste qui a mene a un processus de selection d'une offre finale qui a en fin de compte ete rejetee par le gouvernement.

Key Words

Collaborative planning, resource and environmental planning, regional planning, dispute resolution, public participation

Introduction

Planners are increasingly relying on collaborative planning models that engage stakeholders to develop plans through consensus-based negotiations. Collaborative planning models are now adopted by many resource agencies including the U.S. Forest Service and the U.S. Environmental Protection Agency (Leach et al., Wondolleck and Yaffee 2000, Conley and Moote 2003) and are used in resource planning throughout the world (Gunton and Day 2003). While support for using collaborative planning models is growing, evaluation of their effectiveness is still in its infancy. Advocates and critics of collaborative planning are united in their call for more research.

The purpose of this paper is to report on an evaluation of collaborative planning that is based on a longer term research project being conducted by the Sustainable Planning Research Group in the School of Resource and Environmental Management at Simon Fraser University. The research has been evaluating the unique effort by the government of British Columbia to prepare land use plans using a collaborative planning model termed shared decision making. Twenty-one land use plans have been completed covering approximately 80% of the provincial land base. Our research to date has conducted a macro analysis of the completed twenty-one plans (Frame et al. 2004). This paper reports on a case study evaluation of a single land use planning process to provide a more in-depth understanding of collaborative planning than is possible in a macro analysis of twenty-one plans.

The paper begins with a description of collaborative planning. This is followed by a description of the case study region and the planning process. The evaluation methodology is then described, followed by presentation of the research findings. Conclusions and implications for planning are summarized.

Collaborative Planning

For most of the twentieth century, planning has been dominated by the technocratic paradigm that defines planning as a process employing experts who use objective scientific analysis to define optimal strategies (Gunton and Day 2003, Susskind et al. 2000). In the 1960s, the technocratic model was criticized for its failure to recognize that planning was based on diverse values that could not be derived by science and that there was no optimal or correct plan that could be developed without incorporating the interests of stakeholders. The criticism of technocratic planning was fueled by the growing protests of stakeholders over expert-formulated plans in areas such as natural resource management, environmental regulation, transportation, and urban renewal, that were clearly contrary to the interests of large segments of society.

Planning theory responded to the criticism by acknowledging the role of goals and objectives identified through democratic political processes to set the framework in which plans were prepared (Davidoff 1965, McLoughlin 1969). Experts in this new participatory environment were relegated to determining optimal means to achieve politically set goals. The unresolved question in this new goals-based planning theory was how the goals should be determined. The initial and somewhat vague response was that goals should be determined by citizen participation in the planning process. But how should the participation be structured?

In the 1970s and 1980s several planning models emerged that specifically defined how citizens should be engaged to define planning goals. The most common approach was to consult stakeholders during plan preparation by seeking feedback through public meetings and public comment. Another model, termed advocacy planning, proposed that citizens should hire their own experts who would prepare plans and act as advocates for different stakeholder groups much the same way as lawyers representing clients (Davidoff 1965). The problem with advocacy planning, however, was that it did not provide a framework for resolving disputes among competing interest groups. A third model, often referred to as alternative dispute resolution, also emerged as a way of engaging stakeholders in the development of plans by allowing stakeholders to negotiate a consensus agreement to resolve the dispute (Bacow and Wheeler 1984, Susskind and Cruikshank 1987). The problem with alternative dispute resolution is that it is reactive in responding to disputes that have already arisen instead of proactive. This limits its effectiveness as a planning tool.

Collaborative planning, which emerged as a distinct planning paradigm in the 1990s, is a logical extension of alternative dispute resolution (Gunton and Day 2003). Most discussions of collaborative planning rely on Gray's (1985: 912) definition of the concept underlying collaboration as "the pooling of appreciations and/or tangible resources, e.g. information, money, labor, etc., by two or more stakeholders to solve a set of problems which neither can solve individually." Within this concept, different terms are used to describe various kinds of collaborative planning including: partnerships (Selin and Chavez 1993, Moote et al. 1997, Wondolleck and Yaffee 1994); mediation (Susskind et al. 2000); community-based planning (Moote et al. 2000); consensus building (Innis and Booher 1999); shared decision-making (Gunton and Day 2003); and co-management (Rao and Geisler 1990). A central feature in all these collaborative models is the engagement of stakeholders in the development of plans (Gunton and Day 2003, Conley and Moote 2003, Selin and Chavez 1995). More specifically, we define collaborative planning as the delegation of responsibility to prepare and implement plans to a stakeholder group representing all relevant interests that uses consensus-based negotiation to reach agreement. Normally, collaborative planning will use a facilitator, interest-based negotiation techniques, consensus rules for agreement, and joint fact finding to develop plans that are then recommended to statutory agencies that retain final approval authority.

Advocates of collaborative planning cite many advantages of the collaborative model relative to other models of planning (Gunton and Day 2003, Wondelleck and Yaffee 2000, Susskind et al. 2000, Selin and Chavez 1995). Key advantages include: increased likelihood of developing a plan that is in the public interest because the plan incorporates the interests of all affected parties; increased likelihood of implementation because all affected interests support the plan; and generation of "social capital" such as improved stakeholder relations and improved stakeholder knowledge that provide long-term benefits to society. Advocates and critics also identify limitations to collaborative planning including: limited applicability to only those cases where all relevant stakeholders are motivated to participate and/or management agencies are willing to delegate power; high cost in time and resources; inequality in power that gives some stakeholders an unfair advantage; propensity to develop second best or vague outcomes in order to achieve consensus agreements; and lack of an underlying theoretical foundation.

Given the growing support and use of collaborative planning, advocates and critics are unanimous in their call for more research to evaluate the strengths and weaknesses of collaborative planning and to identify best practice guidelines for effective use of the collaborative model (Conley and Moote 2003, Gunton and Day 2003). British Columbia provides a fertile environment for evaluation because it is the only jurisdiction that we are aware of that has implemented collaborative planning in a systematic and comprehensive manner to develop land and resource plans for the entire provincial land base. The experiment with collaborative planning has also been going on for over a decade in British Columbia, long enough to provide evidence on long term impacts.

Case Study Region

The region chosen for the detailed case study of collaborative planning is the Lil-looet region in the interior of British Columbia. The Lillooet region is chosen as a case study for several reasons. First, the planning process is relatively recent, thereby allowing for easy contact with stakeholders. Second, the region has a long history of resource conflict that provides a challenging environment for testing the effectiveness of collaborative planning. Third, the Lillooet region is one of the few land use planning processes that failed to reach a consensus, or near consensus, outcome (Frame et al. 2004). The only other processes that failed to reach consensus or near consensus are the four plans that were managed under a different process by the Commission on Resources and Environment (CORE) at the beginning of the collaborative planning experiment in the early 1990s. Consequently, analysis of the Lillooet process provides an opportunity to compare characteristics of a process that failed to reach consensus with the other LRMP processes that reached consensus. Assessing differences between the Lillooet process and other LRMP processes that reached consensus can help identify factors that contribute to success and failure in collaborative planning. It should also be acknowledged that care should be taken in generalizing from the evaluation of one case study that has a unique outcome.

The Lillooet region is about 1.1-million hectares and straddles the boundary between wet Coastal mountains and dry Interior plateau in the interior of BC (Figure 1). The region is rugged with a relief exceeding 2,800 meters between the highest point--Skihist Mountain (2,944 meters)--and its lowest point--Lytton (140 meters). One-third of the region is above the tree line and half is forested. The study area is dissected by several major rivers including the Fraser and Thompson. About 96% of the land base is Crown land administered by the province, with the remaining 4% equally divided between Indian reserves and private land (BC MRSM 2004).

The region has a population of 6,500 residents, half of whom have First Nations ancestors. The largest population centers are: Lillooet (2,700) and Lytton (334). By percent of total employment, the main economic sectors in the region are: government (38%), forestry (19%), tourism (15%), agriculture (12%), and mining (2%) (BC MRSM 2004). The major planning issues in the region are allocation and management of Crown land among competing sectors and jurisdictional control and ownership of land between First Nations and the provincial government.

Planning Process

The Lillooet planning process followed a collaborative planning approach that the provincial government termed shared decision making (SDM). The SDM process was initiated in the early 1990s in response to growing conflict in resource planning that traditional planning approaches seemed incapable of managing. SDM was officially launched in British Columbia in 1992, with the creation of the Commission on Resources and Environment (CORE), which had a mandate to develop and implement a new collaborative approach to land and resource planning throughout the province. CORE defined SDM as meaning "that on a certain set of issues, for a period of time, those with the authority to make a decision and those who will be affected by a decision are empowered to jointly seek an outcome that accommodates rather than compromises the interests of all parties" (BC CORE 1992: 25).

CORE began to implement SDM by managing the development of land use plans for four regions of B.C. and by developing a framework for SDM that could be used by other government agencies. Simultaneously with CORE, the government initiated a process termed Land and Resource Management Planning (LRMP) to prepare regional land use plans for the rest of the provincial land base outside the four regions being directly managed by CORE using the same SDM principles developed by CORE. To date twenty-one plans covering 80% of the provincial land base have been completed (including the four CORE plans); four more plans, including the Lillooet LRMP, are in progress (BC MAL 2006). CORE was abolished in 1996 after completion of the four CORE plans and the land use planning process was managed under a new central agency, the Land Use and Coordinating Office until 2001. The land use planning process is currently managed by the Integrated Land Use Bureau in the Ministry of Agriculture and Lands.

[FIGURE 1 OMITTED]

The Lillooet LRMP followed the SDM guidelines outlined in a number of provincial policy documents (BC MSRM 2004). The key feature of SDM is to delegate responsibility for preparing a plan to a group of stakeholders who engage in face-to-face negotiations to reach a consensus agreement. The steps in the process are outlined in Table 1 and the chronology of the Lillooet process is summarized in Table 2.

On November 23, 1995 the provincial government made two important announcements regarding the Lillooet process (BC 1995). The first announcement was the creation of a new protected area in the Lillooet region called the Stein Valley. The Stein Valley had been subject to a longstanding conflict between resource extraction and preservation. Designating the Stein Valley as a park increased protected areas in the Lillooet region from 0.1% to 10% of the land base. The second announcement was the commencement of the Lillooet LRMP process. It is interesting to note that the announcement of a major land use decision pre-empting the deliberations of the planning table was unprecedented in the LRMP processes. The protection of the Stein was made prior to the deliberations of the process because the government wanted to ensure preservation in advance of an impending election that would occur well before the recommendations would be received from the Lillooet planning table.

The Lillooet planning table comprised thirty-four members representing government, resource extraction, environment and recreation, and other stakeholders. The Lillooet table combined representatives from a pre-existing stakeholder table called the Lillooet Community Resource Board that was formed by the local Lillooet community to advise on resource management and new stakeholders representing provincial conservation interests. There were also four professional support staff, a facilitator, and ten alternate members chosen to represent their constituency group if the primary representative was unavailable to attend. The government also invited First Nations with interests in the region to participate in the planning process as members of the planning table but First Nations declined to become full participants. Instead, First Nations were represented by a First Nations advisory group and one of twenty-eight First Nations bands residing in the region attended planning table meetings. The planning table participants received training in consensus-based negotiation and adopted comprehensive terms of reference that provided general directions, process structure, and expected outcomes of the negotiation process (LLRMPT 1997). The planning table decided to meet each month for one and a half to two days from June 1996 to March 2001 to develop a plan (BC MSRM 2004).

Although terms of reference had been accepted by the entire LRMP table, polarization between stakeholder groups started to emerge in 1998 when three subgroups within the planning table developed their own planning proposals (Mou 2003). In 1999 three options were developed. The major difference among the options was the proposed protected area, which was 12% in option one, 19% in option two, and 30% in option three (Jim Britton, personal communication, March 22, 2007). All stakeholders then decided to work toward a single plan, incorporating elements of the three proposals. However, the mining sector officially withdrew from all LRMP processes in the province, including the Lillooet LRMP, in 1999 because they concluded that they could not achieve their goals and objectives by going through collaborative approaches. The province appointed a replacement to represent mining interests, but the replacement was not an official representative of the provincial mining association (BC 2001).

In October 2000, the B.C. government gave a March 2001 completion deadline to the planning table to complete the first phase of the plan. In an effort to meet the deadline, the planning table tried to develop a plan acceptable to all stakeholders through intensive negotiating sessions using a two-phase approach. Phase one was to develop recommendations on the main land use management issues, and phase two was to finalize management decisions and establish strategies to implement the plan (BC MSRM 2004). Two different plans were established during these sessions: one from the resource extraction group and one from the conservation/recreation group. One week before the deadline, stakeholders agreed that consensus on one plan was not possible (Mou 2003).

This impasse led the stakeholders to accept a "final offer selection" process in which each of the two groups would propose its final plan to the B.C. government in the form of an offer (BC MSRM 2004). Consequently, the Lillooet LRMP table submitted two separate land use scenarios to the B.C. government in March 2001 (BC 2001). The first scenario was proposed by the coalition of Lillooet communities (CC) and the second by the conservation, recreation, tourism, and community group (CRTC). The two plans were similar in structure, including a summary of the main objectives, strategies, maps, and background information on the Lillooet area. The principal difference in the plans was the proportion of the land base designated as protected areas: 15.7% in the resource sector proposal and 18.8% in the conservation sector proposal. The conservation sector proposal was forecast to result in a 14.5% reduction in the timber harvest compared to a 10.8% reduction in the resource sector proposal (BC MSRM 2001). It is interesting to note that the final offer selection process had reduced the range of difference in the two final offer proposals to 3.1%, which is considerably lower than the range of difference among the earlier proposals of 18%.

In April 2001, the government completed phase one of the Lillooet process to designate land use zones by approving the conservation proposal to protect 18.8% of the land base. The government announced that phase two of the Lillooet process to prepare more detailed management plans for resource extraction would be completed by March 2002 (BC 2001). However, a new government elected shortly after the decision to accept the conservation scenario cancelled the approval and directed government staff to prepare a new plan. The government cited community concerns over the plan as the rationale for the rejection of the plan approved by the previous government. This is the only case in which a plan proposal submitted from an LRMP process was rejected by the government. Another important change that occurred subsequent to the April 2001 decision was the accumulation of court cases that strengthened the obligation of government to consult and accommodate First Nations in any decisions affecting First Nation interests (Donovan and Griffith 2003). The lack of consultation with First Nations in the 2001 Lillooet LRMP decision therefore could potentially undermine the legal basis of the decision.

Following consultation with public and First Nations, the Ministry of Sustainable Resources Management prepared a new draft land use plan for Lillooet in 2004 (Figure 1). A major difference between the new plan prepared for discussion by the government and the original plan approved by the government in April 2001 is a reduction in protected areas from 18.8% in the original plan to 17% in the new plan (BC MSRM 2004). The major proportion of this reduction--1.3% out of the 1.8% reduction--is due to a reclassification of a section of the major new park proposal, Spruce Lake, from "protected" to a new zone that would allow tourism and mining while maintaining the prohibition on logging. The remaining 0.5% decline is due to reduction in other protected area proposals. As of March 2007, the draft plan is still being discussed with First Nations (Jim Britton, personal communication, March 22, 2007). During discussions, no resource development is allowed in proposed protected areas.

Evaluation Methodology

The methodology used to evaluate the planning process is based on a multiple criteria evaluation framework developed by the Sustainable Planning Research Group at Simon Fraser University and used in the macro analysis of the twenty-one land use plans in British Columbia (Frame et al. 2004). The evaluation criteria include eleven outcome criteria and fourteen process criteria (Table 3 and 4). The criteria were developed by integrating and enhancing evaluation frameworks proposed by Innes and Booher (1999), Cormick et al. (1996), Moote et al. (1997), and Williams et al. (1998). The eleven outcome criteria are based on four broad measures of success: reaching an agreement, reaching an agreement that is in the public interest, using a planning process superior to alternative processes, and generating "social capital" benefits such as improved stakeholder relationships and knowledge. The fourteen process criteria are based on best practices planning criteria based on Innes and Booher (1999), Cormick et al. (1996), Moote et al. (1997), and Williams et al. (1998).

Assessing the degree to which the planning process meets the criteria is based on stakeholder ratings derived from a survey for all criteria except reaching agreement. The reaching agreement criterion is assessed by examining the outcome of the planning process based on planning process records. The stakeholder survey uses multiple questions to evaluate each criterion: twenty-four questions are used to evaluate the ten outcome criteria and forty-six questions to evaluate the fourteen process criteria. The questions in the survey are based on statements with which stakeholders agree or disagree using a four-point Likert type scale of strongly agree, somewhat agree, somewhat disagree, and strongly disagree. For purposes of presentation, the strongly agree and somewhat agree responses are combined as agree and the average for all questions under each of the twenty-four criteria is calculated to report the degree of agreement by criterion. Open-ended questions are also used to assess stakeholder perceptions of the strengths and weaknesses of the process. A coding system is used to categorize responses and calculate the frequency of each type of response. Those wishing to review the survey and methodology in more detail should consult Frame et al. (2004).

Results

A total of forty-eight participants were identified to be surveyed: thirty-four table participants, ten alternates, and four process staff. Of the forty-eight targeted participants, thirty-three were sent surveys by email or mail. No contact information was available for the remaining fifteen participants. Responses were received from sixteen participants, for a response rate of 33% of potential respondents and 45% of those contacted. Respondents represented all key groups including support staff, government, resource development, and conservation sectors. Responses were received during March 2005 and are therefore perceptions of stakeholders of the process structure and outcomes as of that date.

Responses for the outcome criteria are summarized in Table 5. To date, the criterion of reaching agreement on a plan has not been met. However, it is important to note that the planning table did achieve a consensus agreement on a process to accept the outcome of a final offer selection based on two submissions to the government. In this sense the planning process did achieve a consensus outcome that was subsequently rejected by the government, the first such rejection in the history of the LRMP process. It is also important to note that, although the process has not yet resulted in a final plan outcome, the process has been successful in narrowing the range of disagreement among the parties. As noted earlier, the range of difference in the options for protected areas was reduced from 18% of the land base in 1999 to 3.3% in the final offer plan options submitted in 2001. The 2004 government draft plan recommends protected areas within the range between the two final offers submitted in 2001. Therefore the process has been successful in significantly reducing disagreement among stakeholders and increasing the likelihood of achieving an outcome acceptable to all parties.

Two other criteria were also not met: achieving an outcome that met the interests of the stakeholder group (25% agreement) and reducing conflict (19% agreement). However, more than one-half of respondents (56%) agreed that the outcome to date has been in the public interest. The process has also been very successful in generating additional social capital benefits including: improved knowledge (94%), creative ideas (88%), improved relationships among stakeholders (75%), and useful information (75%). The strength of the process in generating social capital was also the achievement most frequently cited by respondents in the unprompted, open-ended questions (frequency of 38%). The process of collaborative planning was perceived as superior to alternative methods by 75% of respondents. The consensus-based, multistakeholder approach was also cited most frequently by respondents as a strength of the planning process in the open-ended responses (frequency of 75%).

Process management criteria summarized in Table 6 show that respondents believed that the process was well managed, with agreement ranging from 75% to 100% for most process criteria. Process criteria that received lower agreement were stakeholder design of process (69%), clear purpose of the process (63%), commitment to implementation (56%), and equality of power among stakeholders (56%). The process criterion with the lowest agreement (31%) was having realistic time limits. Unrealistically short time lines was also the second most frequently cited weakness in the open-ended responses (frequency of 33%), just behind inequality of stakeholders (frequency of 38%). This suggests that the government-imposed deadline that necessitated the use of a final offer selection process was viewed by respondents as a major weakness of the process.

Implications for Collaborative Planning

The findings of the evaluation provide important insights into collaborative planning. First, the results show that collaborative planning generates an array of benefits beyond achieving agreement on a plan. Even though the Lillooet process has not yet resulted in a plan approved by government, respondents still strongly agreed that it generated important social capital benefits such as improved relationships, knowledge, and skills for all participants. The process was also successful in significantly narrowing differences among stakeholders on protected area designation. Narrowing differences and improving stakeholder relations has helped move the land use conflicts closer to resolution. Second, respondents agreed that the collaborative process was superior to alternative approaches despite its failure to reach agreement.

The Lillooet experience provides some insights into the keys to success in collaborative planning. First, the success of a collaborative process is contingent on allowing sufficient time to achieve agreement. On average, the collaborative processes in British Columbia took between four and five years to complete, with a range from three years to ten years depending on the plan (Frame et al. 2004). In the case of the Lillooet process, a five-month deadline was imposed after four years of process in attempt to reach a decision prior to an upcoming election. The imposition of an unrealistic five month deadline was cited by respondents as one of the key barriers to achieving a successful outcome. To be acceptable to participants, collaborative processes need to be allowed sufficient time to reach a decision without the imposition of unrealistic deadlines.

Second, the success of collaborative planning is contingent on participation of all key stakeholders. In the Lillooet process, two key groups were absent: First Nations, who declined an invitation to participate as members of the planning table at the inception of the process and the mining industry, which withdrew part way through all provincial LRMP planning processes in 1999. Although both First Nations and the mining industry partially participated in the process, the absence of these key parties as fully active members of the planning table undermined support for the decision made by the government in 2001. Weak stakeholder support contributed to the rejection of the 2001 agreement by government. Consultation with First Nations and resource interests are the foundations of the current process to try to reach broadly-based social support for land use decisions.

Third, collaborative planning requires the stakeholders to work as a group on a joint solution. In the Lillooet process, the stakeholder table remained polarized into two major groups that were allowed to develop their own separate proposals. Once the separate proposals were developed by each group, the two groups remained attached to their own proposal and were unable to forge a consensus agreement. The use of final offer selection reinforced the division between the two groups and created a winner and loser, which is contrary to the fundamentals of collaborative planning. The creation of a winner and loser reduced support for the 2001 plan, which encouraged rejection of the plan by government.

Implications for Evaluation Methodology

The evaluation of the Lillooet planning process also provides some useful insights into evaluation methodology. First, the case study shows that it is important to use multiple evaluative criteria covering the spectrum of potential benefits. If the narrow criterion of achieving agreement on a plan acceptable to all parties was used, the planning process would be defined as a failure. The inclusion of other measures of success such as social capital provides a more accurate assessment of the merits of the process. Second, care must be taken to evaluate a process relative to feasible alternatives, not relative to just absolute measures of success. The Lillooet planning process did not produce an agreement and did not fully meet many of the evaluative criteria. While these findings are useful for identifying ways in which the process could be improved, the findings could be mistakenly used to reject collaborative planning as a preferred model. In the Lillooet case study, respondents were highly critical of the outcomes but they still strongly agreed that the collaborative model of planning was superior to alternative models. This finding illustrates that the key question in deciding whether to reject a program or process is not whether the process has deficiencies, but whether the deficiencies are greater or lesser than feasible alternative processes. Sound evaluation, therefore, must compare the program being evaluated relative to feasible options.

The case study evaluation also illustrates some of the challenges in evaluation. First, it is not possible to conduct a controlled experiment in which all factors are held constant to allow comparison of alternative planning processes. There are too many confounding factors. This study attempted to address this problem by comparing the collaborative model to alternatives by relying on stakeholder perceptions. Stakeholders, however, may have limited experience with other models of planning and be unable to make valid comparisons. Second, although it is important to use multiple criteria for evaluation, it is difficult to assess objectively the degree to which the criteria are met. The case study relied on stakeholder perceptions to assess the degree to which the criteria were met. However, stakeholder perceptions may be inaccurate or biased. Further, stakeholder perceptions may change over time, depending on the stage of the planning process. A single survey therefore may not accurately record stakeholder perceptions. Also, some stakeholder views may not be recorded because the stakeholder interests were not represented at the table. In the Lillooet evaluation, for example, the perceptions of First Nations and the mining industry are not recorded because neither group were members of the planning table.

These weaknesses in the evaluation of the Lillooet process can be addressed by modifying the evaluation methodology. Multiple surveys can be taken at various stages of the planning process to more accurately record stakeholder perceptions, stakeholders not at the table can be surveyed, and stakeholder perceptions can be complemented by other data sources using objective measures of success. These approaches were not used in this study due to limitations in resources, difficulty in identifying which stakeholders not at the planning table should be surveyed, and difficulty in identifying and interpreting so called objective measures of success. Objective measures of success, and the degree to which objective measures are met, require a degree of quantification that is not possible for many types of planning processes. Planning processes have diverse outcomes that are difficult to measure. Additionally, it is difficult to distinguish between outcomes due to the planning process and those due to other factors. For example, environmental indicators may show deterioration in ecological health in the planning area, but the deterioration may be due to exogenous factors such as climate change instead of failures in the planning process. Without clear definition of the measurable impacts of planning, it is also not possible to estimate net benefits or cost/effectiveness of the planning process. Consequently, evaluation of planning outcomes based on objective measures has major weaknesses. Nonetheless, attempts will be made to address these weaknesses in future evaluations of collaborative planning by the SFU research team.

Conclusion

Collaborative planning has emerged as a popular model of planning with many alleged benefits relative to alternative planning models. There is a consensus among advocates and critics alike, that careful evaluation of collaborative planning is required to assess its merits relative to other planning models and to develop best practice guidelines to maximize its effectiveness. This paper describes and applies an evaluation methodology for collaborative planning. The research findings based on the Lillooet, B.C. case study illustrate the strengths and weaknesses of the evaluation method. The findings show that collaborative planning is a successful model capable of achieving an array of benefits and is perceived to be superior to other planning models by a significant majority of stakeholders engaged in the process. This is consistent with the findings of a larger survey of stakeholders engaged in collaborative planning (Frame et al. 2004). The case study also provides important insights into best practices management of collaborative planning because it is one of the few cases in British Columbia that did not result in a consensus agreement. Key reasons for the failure include imposition of an unrealistic deadline, development of separate plan options by different stakeholder groups, and absence of key stakeholder groups from the negotiation table. The case study experience shows the importance of allowing sufficient time for collaborative processes to come to a consensus decision and ensuring that all key stakeholders remain engaged in a collectively driven process.

Acknowledgements

We would like to thank SSHRC for funding support for this research and the anonymous referees for their helpful suggestions.

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Thomas Gunton is a professor in the School of Resource and Environmental Management and Director of the Resource and Environmental Planning Program at Simon Fraser University. He has held numerous senior positions in government including Assistant Deputy Minister of Energy and Mines for the government of Manitoba and Deputy Minister of Environment, Lands, and Parks for the government of British Columbia. His research focuses on environmental mediation and dispute resolution and resource and environmental planning. He can be contacted at tgunton@shaw.ca

Thomas Peter has a Master's degree in Resource and Environmental Management from Simon Fraser University. He has worked in a variety of positions in international development and is currently working for the Canadian International Development Agency in Vietnam.

Chad Day is professor emeritus and founding director of the School of Resource and Environmental Management at Simon Fraser University. His research focuses on institutions for integrated land and water management and environmental planning. He can be contacted at jday@sfu.ca. Table 1. Steps in the collaborative planning process Process Steps Planning Products Preliminary organization

* Set regional priorities

* Identify agency commitments Agreement to make plan

* Appoint and train interagency

planning team

* Contact public stakeholders

and form stakeholder table

* Identify preliminary issues

and planning area

* Agree to terms of reference Information assembly and Resource information reports

analysis

* Describe issues and links to Analytical reports

other processes

* Assemble resource inventories Recommendations

* Conduct resource analysis Plan development Land use zones

* Define resource unit Management strategies

boundaries

* Develop management objectives Alternatives for testing

and strategies

* Identify management scenarios

* Analyze and assess impacts of

scenarios Building an agreement Consensus report or option report

* Strive for consensus on

management direction or agree

on a range of options Approval Final plan

* Submit consensus report or

options report for approval

* Prepare final plans based on

approval Implementation Monitoring and review Monitoring report, research reports Amendment Amend plan as required *Modified from BC IRPC 1993. Table 2. Chronology of Lillooet LRMP Process The BC government announces Lillooet LRMP process and November 1995

the Stein Valley protection decision. Lillooet LRMP commences. June 1996 Mining industry withdraws from all provincial LRMPs. February 1999 Lillooet table produces three land use options ranging June 1999

from 12% to 30% of land base as protected areas. Provincial government gives March 2001 as a completion October 2000

deadline for the first phase of the Lillooet LRMP and March 2002 for the second phase. Participants fail to reach consensus after more than March 2001

four years of negotiations on a single plan. They

submit two plans to the provincial government. Provincial government approves the second scenario (from April 2001

conservation, recreation, and tourism and community

group). New provincial government announces its intention to November 2001

override the previous government's land use decision

and requests Ministry of Sustainable Resource

Management to complete the LRMP. Provincial government releases draft LRMP for July 2004

consultation with First Nations and announces that

there are issues, including consultation with First

Nations, that must be resolved prior to a final

Cabinet decision. Provincial government signs protocol with First Nations June 2004 to

to commence government-to-government negotiations on present

land use planning and other matters in Lillooet (March 2007)

region. Modified from BC MSRM 2004 and Jim Britton, personal communication, March 22, 2007. Table 3. Outcome criteria for evaluating CP process 1. Agreement The process reaches an agreement accepted by

all parties. 2. Perceived as The process and outcomes are perceived as

Successful successful by stakeholders. 3. Conflict Reduced The process reduces conflict. 4. Superior to Other The process is perceived as superior to

Methods alternative methods. 5. Innovation and The process produces creative and innovative

Creativity ideas and outcomes. 6. Knowledge, Stakeholders gained knowledge, understanding,

Understanding and and skills by participating in the process.

Skills 7. Relationships and The process created new personal and working

Social Capital relationships, and social capital among

participants. 8. Second-order Effects The process had second-order effects including

changes in behaviors, spin-off partnerships,

umbrella groups, collaborative activities, new

practices and/or new institutions.

Participants worked together on issues or

projects outside the process. 9. Information The process produced improved data,

information, and analyses through joint fact

finding that stakeholders understand and

accept as accurate. 10.