Keith A. Luedeman.
by Parry, Amanda^Martin, Edward
CEO, GOODMORTGAGE.COM, CHARLOTTE
With a bachelor's in math and computer science from Clemson,
Keith Luedeman, 43, worked for IBM and several up-and-coming high-tech
companies before starting Goodmortgage.com in 1999. With a staff of 45,
it now operates in 16 states and lends more than $500 million a year.
Why mortgages: "I was looking for a business that would
benefit from the Internet. And one that had a lot of inefficiencies was
the mortgage business. If we created a company that helps consumers make
better decisions, we would also have economies of scale by having only
one centralized location."
Competition: Not LendingTree, the crosstown Internet mortgage
brokerage started in 1998. "They were middlemen, making referrals.
We started as a broker but soon became approved as a true lender. You
apply for a mortgage through them, and we might bid on the loan."
Goodmortgage competes with the likes of Countrywide Financial, which
Bank of America is buying.
How it does that: Money, Luedeman says, is a commodity like pork
bellies, with all lenders paying basically the same price for raw
material. Low overhead enables Goodmortgage to undercut large
competitors by an eighth to a quarter of a percentage point on its
interest rates. "They have the advantage of size, so we have to be
more nimble and responsive to the customer."
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