Microsoft offers online health
records.
by Swartz, Nikki
Microsoft wants to help patients manage their own health care
online. It is entering the consumer healthcare market and plans to offer
free personal health records that can be accessed and managed online.
Microsoft announced its HealthVault (www.healthvault.com) project
in October, although the tech giant has spent two years building the
team, partners, and the technology involved. The project consists of a
personal health record and Internet searches tailored for health
queries.
According to The New York Times, organizations that have signed up
for HealthVault projects include the American Heart Association, Johnson
& Johnson LifeScan, NewYorkPresbyterian Hospital, the Mayo Clinic,
and MedStar Health, a network of seven hospitals in the
BaltimoreWashington region.
The partnerships are integral; Microsoft's plan is for
individuals to allow doctors, clinics, and hospitals to submit
information such as prescription, blood pressure, and cholesterol data
online, to be placed in the patient's private HealthVault account.
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According to the Times, New York-Presbyterian Hospital in New York,
for example, plans to start a pilot project to enable some kinds of
patient data, such as EKGs, to be automatically sent to a person's
account. The Times also reported that Microsoft is working with the
American Heart Association (AHA) to develop an online tool for managing
blood pressure. It will enable heart patients to visit the AHA's
website, open a HealthVault account, and submit their vital health
information (blood-pressure readings, weight, and medications). Johnson
& Johnson LifeScan, the nation's largest producer of the
glucose monitors used by diabetes patients, said it will enable the
monitors' readouts to be uploaded to a HealthVault account.
Peter Neupert, the vice president in charge of Microsoft's
health group, told the Times that the biggest challenge will be building
trust that the service is private and secure. Toward this goal, he said
all personal information will be stored in a secure, encrypted database.
Privacy controls will be determined by each individual, including what
information is included in the account and who is allowed to view it.
HealthVault searches will be conducted anonymously and will not be
linked to any personal data in a HealthVault record.
"It's going to be a long journey," Neupert told the
Times. "To make a difference in health care, it is going to take
time and scale. And Microsoft has both."
COPYRIGHT 2008 Association of Records Managers &
Administrators (ARMA) Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2008 Gale, Cengage Learning. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.