Cellular One implements Info Directions' CRM.

www.tmcnet.com/2271.1

Wireless firm Cellular One has implemented Info Directions' CostGuard XG CRM software and Lexys point of sale applications. The solutions will help Cellular One manage rating, billing, customer relationship management and retail operations for their growing subscriber base. Cellular One says that it can now link critical components in its corporate and retail activities to secure a single view of end user activities and purchases. It has already real-ized significant advantages by leveraging CostGuard's ability to share the product catalog between the billing/CRM system and the retail POS. The implementation has, in addition, streamlined the launch of new products and services.

www.infodir.com