The Ten Best Web Support Sites of 2001
OPEN DIVISION
Cognos
support.cognos.com/support
Dell
premiersupport.dell.com
Hewlett-Packard
itrc.hp.com
Macromedia
www.macromedia.com/support
National Instruments
www.ni.com
Symantec
www.symantec.com/techsupp
SMALL COMPANY DIVISION
4D Inc.
www.4dpartnercentral.com
icomXpress
support.icomxpress.com
Chancery-Misty City
support.mistycity.com
think3
customercare.think3.com
The Year's Ten Best Web Support Sites is an annual awards
competition conducted by The Association of Support Professionals (ASP)
and Soft- letter. A panel of judges has selected these sites based on
design and performance, knowledgebase content, interactive features,
personalization, and success at overcoming major development challenges.
For additional information on the awards, see
www.asponline.com/awards.html.
COPYRIGHT 2001 Soft-letter Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2001, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.
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