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CMA Management

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What you don't know can hurt you: Business Intelligence was once a "big company thing," but this is no longer the case; a new ge
As a term, "business intelligence" (BI) sounds like a meaningless buzzword that could, with a bit of imagination, apply to almost any aspect of IT. Ironically, BI is all about precise . . .

A question of loyalty: loyalty programs can be a boon to business, but make sure the tax considerations are handled carefully.
Nowadays, everybody's wallet is bulging with retailers' loyalty cards, or their key chains look like they belong to a dungeon master, what with all the extra key fobs attached to them. It . . .

Destination hub: Leo Ledohowski, CMA, FCMA, builds his diverse brand by targeting everyone. Can you be everything to everybody?
To call Leo Ledohowski, CMA, FCMA, a hotelier seems inadequate. The president and CEO of Canad Inns, the largest player in Manitoba's regional hotel market, did welcome 5.5 million customers last . . .

Building an industry cluster: although Alberta's technology sector is overshadowed by the province's oil and gas and agricultura
The unmanned vehicle system (UVS) industry is one you probably haven't heard much about--and for good reason. Its main purpose to this point has been to supply systems for use by the . . .

A need to know basis: although new privacy rules have been in place for more than a year now, many companies still aren't managi
Imagine the surprise employees at an air travel company experienced when a voice recorder duct-taped to the underside of a table fell to the floor while they were in the middle of a conversation. A . . .

The Stylin' Tablet PC.(HIGH TECH)(Brief Article)
Adding a third model to its Stylistic series of Tablet PCs, Fujitsu Siemens recently announced the introduction of the ST5022 in the European market--a lightweight model weighing in at 1.55 kg with . . .

New software.(New and noteworthy information you can use)
Visit www.managementmag.com for more information on the following software and applications packages: * Hyperion's Compliance Management Dashboard * NetSuite's NetCRM--Services . . .

Highly reliable organizations in Canada.(New and noteworthy information you can use)
In the March issue of CMA Management, the article "Perils of the Plan" introduced the key characteristics of highly reliable organizations (HRO). The authors have developed measures for the . . .

Inauguration of UQAM's Chair in financial services management.(New and noteworthy information you can use)(University of Quebec
The Ecole des sciences de la gestion (the "School") of the Universite du Quebec a Montreal (UQAM) recently inaugurated its Chair in financial services management. In attendance were the rector . . .

Accountability, privacy and education hit marketing and sales.(New and noteworthy information you can use)
Deloitte recently announced its top Customer and Channel Strategies Predictions for 2005, which focuses on achieving an increase in marketing and sales accountability through innovation, . . .

U.S. Jobs Creation Act changes tax landscape.(New and noteworthy information you can use)
The American Jobs Creation Act was signed into law in October 2004 and, according to a new report from Ernst & Young, is the most comprehensive corporate tax law in the U.S. in almost 20 . . .

Cash incentives big for fast-growing private U.S. companies.(New and noteworthy information you can use)
PricewaterhouseCoopers' Trendsetter Barometer interviewed CEOs of 355 privately held product and service companies identified in the media as the fastest growing U.S. businesses over the last five . . .

Financial services falling behind in risk management.(New and noteworthy information you can use)
As financial services institutions around the world face escalating exposure to risk, a new survey finds that Canada and the U.S. lag behind the rest of the world in their ability to deal with . . .

Innovation at the Speed of Laughter.(Understanding how to protect, attract and enthuse your employees)(Brief Article)(Book Revie
Improvisation demands of its practitioners seemingly endless innovation. The art is naturally suited to those unafraid to take risks in front of a crowd, unintimidated by what could be a very bad . . .

Business Critical.(Understanding how to protect, attract and enthuse your employees)(Brief Article)(Book Review)
Despite investing time and resources in workplace diversity, too few Canadian organizations successfully attract, develop and promote visible minorities, the fastest-growing segment of Canada's . . .

Your Payroll Privacy Questions Answered.(Understanding how to protect, attract and enthuse your employees)(Brief Article)
On January 1, 2004, the final phase of the implementation of the Personal Information Protection and Electronic Documents Act (PIPEDA) came into force in Canada. This act applies to the collection, . . .

New governance rules?(from the editor)
In March, Claude Lamoureux was, once again, doing his best to make life interesting for corporate Canada. He suggested that Ottawa should demand governance changes at Bombardier Inc. as a condition . . .

India's energy needs: a new Indian policy for the all-important energy sector holds promise for Canada's oil and gas explorers.
When India's Petroleum Minister launched the road show for India's fifth New Exploration Licensing Policy (NELP-V) in January, foreign investors got a glimpse of the Congress-led . . .

Funding foundations: NCE's Young Innovators Award honours Canada's leading young minds.(government issues)(Networks of Centres o
There is considerable concern that Canada has experienced a "brain drain"--that we're losing good young minds for better paying jobs in other countries. But the Canadian government is trying to . . .

Managing information on disparate devices: the technology-enabled portability of our working environment has led to the dispersi
It's six o'clock. You're in the office finishing up a financial report for tomorrow's board meeting. You glance at your calendar and suddenly realize that this is the night of your daughter's . . .

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