Doing business on the internet. (Checklist 099).
This checklist gives an overview of the steps and principles you
need to assess when considering using the Internet for business.
Management Standards
This checklist has relevance to the MSC . . .
Setting up childcare policies. (Checklist 098).
This checklist provides guidance for those responsible for the
implementation of a childcare policy within an organisation. It focuses
on the general principles and considerations involved; . . .
Drawing up a contract of employment. (Checklist 097).
This checklist details the steps involved in drawing up a contract
of employment. It is primarily aimed at new contracts, but many points
will also be useful to those who have to modify an existing . . .
The formal interview: effective face to face communications.
(Checklist 096).
This checklist is designed to enable you to communicate more
effectively face to face.
Management Standards
This checklist has relevance to the MSC National Occupational
Standards for . . .
Attracting and retaining women returners. (Checklist
095).
* This checklist is an introduction for organisations seeking to
develop best practice in attracting and retaining women returners. Women
returners will make up eighty per cent of new entrants to . . .
The woman returner--getting back to work. (Checklist
094).
This checklist is for those women preparing to re-enter employment.
Many women leave paid employment due to family responsibilities, but
once these have changed or been resolved, they find that . . .
Setting up as a consultant. (Checklist 093).
* This checklist provides initial guidance for those thinking of
setting up as a sole-trader management consultant. It concentrates
solely on aspects of consultancy; more general advice on setting . . .
Personal development planning. (Checklist 092).
This checklist promotes personal development planning (PDP) as a
way of enabling a constructive approach to acquiring knowledge and
skills throughout working life.
The accelerating pace of market . . .
Effective business writing. (Checklist 091).
This checklist is an introduction to the basic principles of
business writing, which can take many forms. What is common to each of
these forms is the importance of conveying the right message to . . .
Training needs analysis. (Checklist 090).
This checklist lays out the steps to follow to implement the
process of Training Needs Analysis (TNA).
Effective training or development depends on knowing what results
are required--for the . . .
Coaching for better performance. (Checklist 089).
This checklist describes the processes involved in coaching as a
method of developing skills, potential and performance.
Management Standards
This checklist has relevance to the MSC National . . .
Steps in successful team building. (Checklist 088).
This checklist explores the essential aspects of planning, setting
up and maintaining an effective team for specific projects or
assignments.
Management Standards
This checklist has relevance . . .
Setting up a customer care programme. (Checklist 087).
This checklist describes the stages in establishing an
organisational framework that maximises the value offered to and derived
from customers.
Management Standards
This checklist has relevance . . .
Developing passive people. (Checklist 086).
This checklist is for line managers handling individuals who are
too compliant, too conciliatory or too self-effacing to make a positive
impact. The checklist will help identify the problem and . . .
Getting sponsorship. (Checklist 085).
This checklist is a guide for commercial managers involved in
corporate sponsorship for the first time. It looks at how to set up and
get the best out of a sponsorship arrangement, for all . . .
Mapping human resource skills. (Checklist 084).
This checklist is for those organisations that wish to obtain
detailed information on the skills of their employees. Although skills
mapping exists in many organisations on an informal networking . . .
Mentoring in practice. (Checklist 083).
This checklist is for managers wishing to explore mentoring as a
process for developing people and their potential.
Management Standards
This checklist has relevance to the MSC National . . .
Developing a mentoring scheme. (Checklist 082).
This checklist describes the steps and considerations involved in
developing an organisational mentoring scheme, and should be read in
conjunction with the checklist entitled Mentoring in . . .
Team briefing. (Checklist 081).
This checklist is designed for organisations wishing to implement
team briefing.
Team briefing originated in the 1960s when companies developed
briefing groups which cascaded information through . . .
Designing questionnaires. (Checklist 080).
This checklist is for those asked to carry out a survey to
determine the opinions or attitudes of a specific group. Questionnaires
have applications in market research, and in measuring . . .
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