Deciding whether to outsource. (Checklist 079).
This checklist is for those who must address the decision of
whether to outsource or not, and if so, what and how to outsource. The
checklist encompasses the stages in the outsourcing process . . .
Undertaking a employee attitude survey. (Checklist 078).
This checklist provides guidance for those who wish to undertake an
employee attitude survey within their organisation.
Employee attitude surveys are used by organisations as a way of
monitoring . . .
Moving towards the virtual organisation. (Checklist 077).
This checklist is written for those managers wishing to gain an
understanding of the major philosophies underlying the term "the
virtual organisation" and the key factors involved in it.
The . . .
Using a video in a training session. (Checklist 076).
This checklist provides guidance for those who wish to use a video
in a training session. (Selecting a video for use in a training session
is covered in a related checklist).
Video is one of the . . .
Choosing an Internet Service Provider. (Checklist 075).
This checklist provides guidelines for choosing an Internet Access
or Service Provider for dial up access.
In order to use the Internet you will need either a full, permanent
connection (which . . .
Using 360 degree feedback. (Checklist 074).
This checklist provides an introduction o the use of 360 degree
feedback within the organisation as an alternative to a traditional
performance appraisal system.
Changes in organisational . . .
Establishing a presence on the World Wide Web. (Checklist
073).
This checklist is designed to help those managers considering
making information on their organisation, products or services available
on the World Wide Web (WWW). It assumes a basic knowledge of . . .
Introducing a whistleblowing policy. (Checklist 072).
This checklist is designed to help organisations to draw up a
whistleblowing policy.
In spite of the often ambivalent attitude held towards
whistleblowers, there are practical reasons for . . .
Setting up a suggestion scheme. (Checklist 071).
This checklist provides guidance for those who wish to set up a
suggestion scheme within their company or organisation.
Suggestion schemes have been used by organisations for a number of
years as . . .
Successful direct mail. (Checklist 070).
This checklist provides guidance for those who wish to undertake a
direct mail advertising campaign.
Information technology has allowed such campaigns to become
increasingly sophisticated as an . . .
Implementing a service level agreement. (Checklist 007).
This checklist is for managers who need to draw up and implement a
service level agreement (SLA). Although this checklist draws on examples
from the iInformation tTechnology area, it may be used . . .
Preparing to be appraised. (Checklist 069).
This checklist describes how an appraisee should prepare for a
performance appraisal.
The focus of performance appraisals has shifted in recent years,
away from strict evaluation towards . . .
Motivating your staff in a time of change. (Checklist
068).
This checklist is designed for those managers with responsibilities
for managing, motivating and developing staff, at a time when
organisational structures and processes are undergoing continual . . .
Producing a corporate mission. (Checklist 067).
This checklist is for senior managers who have the task of
establishing a sense of mission within their organisation. This may
include implementing a cultural change and writing a mission . . .
Handling complaints. (Checklist 066).
This checklist outlines a procedure for handling complaints in
small or large, manufacturing or service, private or public sector
organisations.
It is designed to enable a consistent . . .
Investing in your people. (Checklist 065).
This checklist is an introductory guide to applying the Investors
In People (IiP) Standard in your organisation.
Management Standards
This checklist has relevance to the MSC National . . .
Strategic planning. (Checklist 064).
This checklist is for managers involved in considering the
strategic position and direction of their organisation for the first
time. It provides a framework of practice to draw on and . . .
Implementing a smoking policy. (Checklist 063).
This checklist provides guidance for those who wish to implement a
smoking policy in their company or organisation. It is primarily aimed
at those implementing a company-wide policy, although it is . . .
Introducing an equal opportunities policy. (Checklist
062).
This checklist provides managers with the basis for introducing an
equal opportunities policy. Increasingly, such a policy is a moral,
legal and business imperative for all line managers.
. . .
Working out a career plan. (Checklist 061).
* This checklist is designed for those embarking on planning and
managing their careers.
Management Standards
This checklist has relevance to the MSC National Occupational
Standards for . . .
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