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Soft-Letter

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Visio tests a "made-to-order" sales model.(Company Business and Marketing)
Like many publishers, Visio Corp. has seen its core product become relentlessly more complex and feature-rich. Early versions of Visio's drawing and diagramming program shipped with a few libraries . . .

Checklist: online reseller channels.
Six months ago, PGSoft president Gary Gysin faced a tough question: How to get retail distribution for a new file recovery utility his company had just launched. "Utilities are a tough market . . .

Merger tactics: how to protect human assets.(Industry Trend or Event)
In an increasingly tight labor market, a small company's employees are sometimes its most valuable asset--more valuable to an acquirer than technology, products, or customers. "The old theory was . . .

AN EXIT STRATEGY FOR EVERY PRODUCT PLAN.(product development strategy)(Industry Trend or Event)
The ideal time to think about killing a product, says entrepreneur Mitch Russo, is "before a single line of code has been written." When he was still running TimeSlips Corp., Russo and his partner . . .

HOW TO MANAGE A DIVESTITURE.(the Symantec model)(Industry Trend or Event)
Symantec Corp. is well known for its aggressive approach to acquisitions. But Symantec has also shut down or spun off a fair number of products that have become unprofitable. Dave Daetz, senior . . .

SUNSET SCENARIOS: HOW TO MANAGE OBSOLETE PRODUCTS.(obsolescence)(Industry Trend or Event)
Sooner or later, it has to happen: Last year's roaring success has now moved into zombie-land. Resellers won't promote it, support costs are beginning to exceed revenues, and the programmers spend . . .

The Softletter 100, published annually since 1984, is defined formally as "a ranking of the top 100 personal computer software c
NOTES ON METHODOLOGY Our basic eligibility rules are simple: To be ranked, a company must be an independent, U.S.-based company (subsidiaries do not qualify) that generates at least 50% of its . . .

THE 1999 SOFT-LETTER 100.(top 100 software companies)(Industry Trend or Event)
Like any other business, software companies compete against each other for customers, employees, and investment dollars; they grow quickly when market conditions are healthy, and struggle when . . .

DATA POINTS SOURCES OF WEB TRAFFIC.(Illustration)
How do consumers discover new Web destinations? According to a new study from Forrester Research, search engines still hold a commanding lead among the "most frequent" sources of Web referrals . . .

NIEHAUS RYAN.(Brief Article)
NIEHAUS RYAN principal Bill Ryan on the public relations strategy that made Marimba co-founder Kim Polese more famous than her company: "We as an agency have always pushed the idea of the CEO as . . .

MICROSOFT.(quality standards)(Product Information)(Brief Article)
MICROSOFT president Steve Ballmer on what he learned when he asked customers and employees about his company's quality standards: "I was shocked at the number of people who told me I should go to . . .

SUN MICROSYSTEMS.(Brief Article)
SUN MICROSYSTEMS chief technical officer Bill Joy on corporate cultures that encourage a "wild side": "Some companies are just too well planned. I don't expect any great innovation to come out of . . .

DATA POINTS: LARGEST ONLINE RESELLERS.(Industry Trend or Event)(Brief Article)
The Web is growing explosively as a distribution channel for PC products, but many online resellers are new companies whose actual sales volume remains a mystery. One glimmer of light comes from . . .

HOW TO BUILD A BETTER VAR NETWORK.(Industry Trend or Event)
"The VAR channel is one of the great mysteries of life," says Liz Coker of Channel Tactics. "Every six months, there's a new group of companies who jump into the business, and no one's really sure . . .

WHY ANGELS FEAR TO TREAD.(investing in startups)(Industry Trend or Event)
When Mitch Russo sold his first software company, Timeslips Corp., he decided to reinvest some of the proceeds in "angel" deals--startups that weren't quite ready for professional venture capital . . .

A MISSION STATEMENT WITH MUSCLE.(PowerQuest )(Company Operations)
PowerQuest president Bill Bennett carries around little laminated cards imprinted with his company's new mission statement, and he hands them out with more than a touch of evangelical . . .

APPLE COMPUTER advertising.
APPLE COMPUTER advertising (9/27/97): "Here's to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in a square hole, the ones who see things differently. They're not fond . . .

DATA POINTS: WINNERS AND LOSERS IN THE AD WARS.(CMP Media and Ziff-Davis)(Industry Trend or Event)
It's belt-tightening time for much of the PC press. CMP Media and Ziff-Davis, two of the industry's three biggest trade publishers, have recently suffered painful declines in ad revenues, and CMP . . .

GUY KAWASAKI: ON AVOIDING "DEATH MAGNETS".(Rules for Revolutionaries)
Like many of the people who took part in the launch of the Macintosh, Guy Kawasaki has spent almost a decade pondering the tenuous link between corporate sanity (which Apple often conspicuously . . .

AN ADVERTISING-BASED MODEL FOR PRODUCTIVITY SOFTWARE.(Andover.net)(Company Business and Marketing)
"Advertising pays for TV and radio content," says Adam Green, "so why not software?" This isn't just a rhetorical question for Green: His company, Andover.net, has just launched a Web-based . . .

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