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Today's Manager

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Enjoy a meal after the sky trip: the new restaurant at the Singapore Flyer serves Boston fare with an Irish ambiance.(EXQUISITE
[ILLUSTRATIONS OMITTED] The much publicised Singapore Flyer is the latest major tourist attraction to open in the Marina Bay waterfront. To add to the "flyer experience" of the 165-metre tall . . .

Making inexpensive voice and video calls: voice over Internet protocol (VoIP) calls have shifted from the PC to compatible resid
VOICE over Internet protocol (VoIP) uses a dial-up or broadband connection to make free calls over the Internet. It is a technology for transmitting voice conversations via the Internet and one of . . .

Making that shopping experience more enjoyable: experience designers and visual merchandisers have a complete understanding of t
[ILLUSTRATION OMITTED] When a retail store first opens, you need to pull customers in and motivate them to buy. That attraction takes more than good products; it takes an "experience". Retail is . . .

Make a graceful exit: in today's workplace, spending your entire career with one firm is no longer the norm. As opportunities ar
[ILLUSTRATION OMITTED] NOT too long ago, a colleague lamented that resigning was difficult thing to do. Another remarked that it was not really that difficult and it set me thinking. Leaving a . . .

Ways to stay afloat in the changing business landscape: in these changing times, companies no longer operate in the traditional
[ILLUSTRATION OMITTED] THE world is changing. It is more competitive. Organisations have no choice but to make changes to stay competitive and remain in business. The employment practices of . . .

The power of first impressions: psychologists have long asserted that people make up their minds about those they meet for the f
[ILLUSTRATION OMITTED] Why is it that we can walk into a room, and instantly feel able to talk with ease to a particular person even if he is a stranger to us? Why is it that when we put our . . .

Saving the reefs for future generations: a third of the world's reefs are in southeast Asia. The natural heritage of the region
THE Serenity and beauty of the underwater world we see in television documentaries make us want to learn scuba-diving so that we can really see the scenes up-close. In Singapore, the marine . . .

Innovation leadership creates high morale and idea-rich environment: innovation is the source of competitive advantage and profi
[ILLUSTRATION OMITTED] INVESTORS pay for innovation. It is the source of competitive advantage and profits because it reduces costs, raises productivity, improves products, and attracts . . .

Next generation unified communications for better collaboration: communications and collaboration will become critical elements
[ILLUSTRATION OMITTED] AS THE world moves towards ubiquitous, seamless data connectivity to support a global economy, most people will have high quality access to almost any information, . . .

A career as a sommelier: one option for those wishing to enter the hospitality industry is to be a sommelier. Sommeliers are spe
[ILLUSTRATION OMITTED] WHEN customers in an upscale restaurant want to order a bottle of wine with dinner, they could be overwhelmed by or are unfamiliar with the selections offered on the wine . . .

Time to green up the data centres: a new survey shows that while CEOs and CIOs may be championing green information technology,
[ILLUSTRATION OMITTED] WE'VE I HEARD so much about green information technology' IT, initiatives recently you'd be forgiven for thinking that everybody had this under control. You might be . . .

Team building revisited: when team building is done right, organisations reap rewards in team effectiveness, leadership, and pos
[ILLUSTRATION OMITTED] TEAM building isn't merely something organisations do because it creates harmonious work groups, or is fun to do. It is a way to bring out the power of collaboration among . . .

Analysing company training and development needs: the usefulness of HRD activities to the organisation can be justified only by
DESPITE an upsurge in human resource development (HRD) activities in organisations, training departments are still hard put to justify their usefulness and importance to their employers. Part of . . .

Enjoy fish head curry on banana leaf: when in Little India, do as the Indians do--eat curry and rice with your fingers. Start yo
[ILLUSTRATION OMITTED] DINING OFF the banana leaf is probably as environmentally friendly as it is rustic. For the urban dweller, the banana leaf would be an unusual crockery item. For regulars . . .

Delight customers with the magic experience: MAGIC stands for Make a Great Impression on Customer. To truly differentiate themse
[ILLUSTRATION OMITTED] IT IS becoming increasingly evident that organisations today are staging positive memorable experience as a new competitive edge to attract and retain customers. B Joseph . . .

Community outreach through corporate social responsibility: corporate social responsibility is the continuing commitment by busi
[ILLUSTRATION OMITTED] CORPORATE social responsibility (CSR) is a concept that frequently overlaps with similar approaches such as corporate sustainability, corporate sustainable development, . . .

Make your next presentation memorable.
[ILLUSTRATION OMITTED] RECENTLY I attended a presentation by a famous scientist and Olympic gold medallist. It promised to be an interesting motivational address, but was marred by several errors . . .

Authentic personal branding: most buying decisions are based on trust, confidence, and emotions people have related to a product
[ILLUSTRATION OMITTED] A BRAND is the expectations, image, and perceptions it creates in the minds of others, when they see or hear a name, product or logo. Microsoft, Nike, Toyota, Volvo, and . . .

Capitalising on the wine craze.(BUSINESS)(David Lim- the founder of the Denise wine shop)(Occupation overview)
DENISE the Wine Shop started its operations in Malaysia in 1998. After starting a chain of over 16 stores, David Lim, its founder, branched out to Singapore in August 2006. Within a short span of . . .

Manager's skill sets.(MANAGEMENT)(managerial leadership and coaching)
[ILLUSTRATION OMITTED] EFFECTIVE: managerial leadership demands a delicate balance between sensitivity and authority, between the whole and the parts, between loose and tight leadership styles, . . .

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