Journal of Managerial Issues

Browse past and current articles from this publication.

Post-hire human resource management practices and person-organization fit: a study of blue-collar employees.
Over the past two decades, organizational research has increasingly focused on employee perceptions of fit with the work environment, and how organizations actively alter perceptions of fit via huma . . .

Employee loyalty as adherence to shared moral values *.
"The attitude connoted by the word loyalty is not sufficiently understood." --Allport (1933: 164) Although seventy years have passed since Allport's Institutional Behavior was published, it seem . . .

Perceptions of organizational politics and cooperation as moderators of the relationship between job strains and intent to turno
Employees are recognized as a very important organizational asset. Ultimately, firms invest considerable capital in the human resources. Organizational cost incurred due to employees quitting their . . .

Customer lifetime value, customer profitability, and the treatment of acquisition spending.
Schultz addressed the importance of good definitions in an editorial calling on marketing academics and practitioners to define direct marketing. If we don't [establish precise definitions], I . . .

Changing attitudes toward people with disabilities: experimenting with an educational intervention.
Individuals with disabilities comprise approximately 20% of the US population and constitute a significant minority group (Bush, 2001; National Organization on Disability (NOD), 2002). They are rela . . .

Team self-management, organizational structure, and judgments of team effectiveness.
Self-managed work teams are popular in today's business environment; they have been referred to as the productivity breakthrough of the 1990s (Attaran and Nguyen, 2000). Many organizations, such as . . .

Formal data use in strategic planning: an organizational field experiment.
During the last forty-five years, great progress has been made in research regarding the strategic-decision making process. The rational decision-making process as defined by Taylor (1947), Weber (1 . . .

The Intellectual Capital Realization Process (ICRP): an application of the resource-based view of the firm.
Managing an organization's strategy constitutes an attempt to find the best fit between internal resources and the external environment to seize the best opportunities as they become available (Shan . . .

Predictors of employee trust of their CEO: a three-country study.
The extent to which the words and actions of a firm's top management can be trusted is a major corporate governance issue in today's U.S. organizations. Concern over CEO and top-management trustwort . . .

The impact of CEO duality and prestige on a bankrupt organization.
Everyone is most likely painfully aware of the raft of recent corporate scandals and bankruptcies (Byrne et al., 2002). The current environment suggests a strong probability for changes in the rules . . .

New evidence regarding organizational downsizing and a firm's financial performance: a long-term analysis *.
During the current economic turbulence facing corporations, executives are searching for strategies that will enable the organization to survive and potentially grow. One approach many companies are . . .

Effects of gender and power on PR managers' upward influence.
Women's movement into management positions over the past forty years has propelled an abundance of research into the similarities and differences between female and male managers (for meta-analysis . . .

The role of expectations in the mentoring exchange: an analysis of mentor and protege expectations in relation to perceived supp
There are several tangible benefits that have been linked to mentoring (Ragins and Cotton, 1999; Scandura, 1992; Silverhart, 1994; Turban and Dougherty, 1994; Whitely and Coetsier, 1993; Whitely et . . .

Determinants of the anonymity of the CEO evaluation process.
In the last decade, there has been considerable attention to CEO pay in the popular press. The dominant issue is why CEOs are paid so much and whether they are worth the compensation they receive. T . . .

Auditor reputation and the insurance hypothesis: the information content of disclosures of financial distress of a major account
It is obvious that the rapid demise of Andersen LLP (Limited Liability Partnership) has significant implications for its clients. However, even less dramatic events affecting an auditor may influenc . . .

The cognitive and affective antecedents of general trust within cooperative organizations.
"Trusting behavior may be motivated primarily by strong positive affect for the object of trust or by 'good rational reasons' why the object of trust merits trust, or, more usually, some combination . . .

Empirically testing the boundaries of benevolence in asymmetric channel relations: a response to economic dependence.
The recent attention paid to reseller-supplier relationships in the marketing literature focuses heavily on both economic and social dependence to explain market exchange and the building and mainta . . .

The primary drivers for continuous improvement: the reduction of the triad of waste.
Globalization (the rise of market capitalism around the world) has been a stimulus for a transformation in regional integration through trading blocks such as the North American Free Trade Agreement . . .

Biographical sketch of Dr. Richard J. Tersine.(Biography)
In this issue, we are pleased to publish a "Guest Managerial Feature" article by Richard J. Tersine, "The Primary Drivers for Continuous Improvement: The Reduction of the Triad of Waste." This contr . . .

Employee perceptions of stakeholder focus and commitment to the organization.
Today's increasingly competitive business environment requires that companies find new and improved strategies for achieving superior financial returns. In a world in which technology has driven dow . . .

An examination of whether incentive compensation and stock ownership affect internal auditor objectivity.
Recent events in the corporate sector have increased the prominence of internal auditing. The bankruptcies, financial reporting irregularities, and fraudulent activities that took place in Enron, Wo . . .

Investigating internet channel opportunities and challenges: managers' experiences across five industries.
The development and execution of business models is a complex process to begin with, and it becomes even more complex when we factor in the Internet. The purpose of our study is to understand how or . . .

Survival in the Korean furniture industry: value-chain networking.
The sudden disappearance of funding threatened many firms in the Korean furniture industry. Almost overnight, many of these firms went out of business. Even large furniture manufacturers were at ris . . .

Toward a general theoretical model of computer-based factors that affect managerial decision making.
Graphics and interactive visualization components are being used to display complex structures and relationships (Gershon et al., 1998), facilitate comparative analysis (Goddard, 2000; Sauter, 1999) . . .

Do size and diversification type matter? An examination of post-bankruptcy outcomes.
In her sample of 806 firms, Hotchkiss found that only 24% (197) successfully reorganized and 49% (97) of those firms survived for five years after reorganization. Moreover, Hotchkiss found that the . . .

TQM workforce factors and employee involvement: the pivotal role of teamwork.(total quality management)
According to Cotton, EI is "a participative process to use the entire capacity of workers, designed to encourage employee commitment to organizational success" (1993: 3). In EI, employees are drawn . . .

Personal values of accounting alumni: an empirical examination of differences by gender and age.
Recent headlines highlight the increased attention placed on the values and ethics of business professionals and accountants. In 2001, the implications of Enron were not limited to the business pres . . .

Using hierarchical linear modeling to illustrate industry and group effects on organizational commitment in a sales context.
Scholars in the education, sociology and business fields (Klein et al., 1994; Rousseau, 1985) have raised the levels-of-analysis issue. Klein et al. suggested that "by their nature, organizations ar . . .

The performance impact of interlocking directorates: the case of Singapore.
The board of directors has increasingly become the focus of corporate governance research and policy making in emerging economies following the Mexican Peso crisis in 1990, the Asian economic crisis . . .

The human side of group support systems: influences on satisfaction and effectiveness.
The American workforce spends a substantial amount of their workday in meetings. One recent estimate suggests that approximately 11 million meetings take place each day in the United States alone (H . . .

Message processing in realistic recruitment practices.
Job applicants in today's competitive marketplace encounter numerous recruitment messages from many organizations through various media, a multi-input process that may compound an organization's sea . . .

Balanced scorecard, activity-based costing and company performance: an empirical analysis.
Innovative techniques such as balanced scorecard (BSC) (Kaplan and Norton, 1992, 1993, 1996) and activity-based costing (ABC) (Kennedy and Affleck-Graves, 2001; Krumwiede, 1998; Shields, 1995; Shiel . . .

Spending behavior patterns and compensation system preferences: an individual difference perspective.
Compensation practices are believed to relate to a variety of outcomes at the individual (e.g., performance, turnover, and satisfaction; Heneman, 1992; Jenkins et al., 1998) and organizational (e.g. . . .

Salaries, performance, and owners' goals in major league baseball: a view through data.
The quantitative literature on baseball has also been developing rapidly over the years. Most of the current literature deals with baseball as a market phenomenon in which owners are the firms in th . . .

Productivity increases due to the use of teams in service garages.
This study examines the implementation of self-directed work teams in multiple organizations within one industry. This overcomes some limitations of prior studies, which looked only at one organizat . . .

Strategy-performance relationships in service firms: a test for equifinality.
In the process of using the open systems model to legitimize organizational studies, Katz and Kahn (1966) discussed the properties of open systems and included the notion of equifinality. The system . . .

Exchanges between healthcare providers and insurers: a case study.
Generally, distribution channel analysis and research emphasizes the product flow from the manufacturer to the distributor (Rosenbloom, 2000). Manufacturers use a distributor or distributor network . . .

Work-family conflict: a model of linkages between work and family domain variables and turnover intentions.
Researchers have studied many outcome variables of work-family conflict (WFC) and family-work conflict (FWC), such as depression (Frone et al., 1992a), family satisfaction (Beutell and Wittig-Berman . . .

A proposed model of between-group helping: an identity-based approach.
Researchers have taken note of Katz and Kahn's (1978) argument that performance is multidimensional and includes "innovative and spontaneous" behaviors that transcend formal role requirements (Borma . . .

Linking strategy processes to performance outcomes in dynamic environments: the need to target multiple bull's eyes *.
One reason for this incomplete understanding of the effectiveness of strategic processes is that many empirical studies focus on strategic processes involving only the top management team (Boyd, 199 . . .

An exploratory investigation into the effects of team composition on moral orientation.
In the past two decades, there have been a number of significant events! trends which have had a great impact on the ways organizations operate and make decisions. Some of these changes, such as the . . .

Assessing the operations innovation bandwagon effect: a market perspective on the returns.(a discussion of innovation adoption r
The innovation adoption research dealing with the causes of adoption have addressed factors that stimulate innovation and the pro-innovation bias assumption called a bandwagon pressure. Bandwagon pr . . .

Underreporting of chargeable time: the impact of gender and characteristics of underreporters.
While prior research has examined the dysfunctional effects of time pressure and the underreporting of chargeable hours (e.g., Rhode, 1978; Lightner et al., 1982; McDaniel, 1990; Ponemon, 1992, Aker . . .

The competitive environment and strategy of target costing implementers: evidence from the field.(a link is found between target
Researchers investigating Target Costing (TC) frequently have identified a link to firm strategy as a defining factor of this cost management tool (e.g., Cooper and Slagmulder, 1997; Ansari and Bell . . .

Employee turnover and tacit knowledge diffusion: a network perspective.
An enormous amount of information and knowledge resides in the minds . . . of key people, but this material is rarely organized in a fashion that allows for its transmission to others (Powell, 1998: . . .

Stuck in the middle: a control-based model of managers' reactions to their subordinates' layoffs.
Organizational layoffs continue to be pervasive. Research on layoffs has focused on the reactions of layoff "victims," those who are laid off (Leana and Feldman, 1992; Newman, 1988), and "survivors, . . .

Team knowledge structures: matching task to information environment.
Businesses increasingly use teams as tools for successfully negotiating their knowledge-based environments (Guzzo and Dickson, 1996). Such teams perform tasks ranging from localized assignments (e.g . . .

Editorial policy.
The Journal of Managerial Issues seeks to publish the highest quality empirical, theoretical and methodological papers available in business research. The overriding criterion for publication of a m . . .

Journal of Managerial Issues.
Dear Readers: It is my pleasure to send you the Spring 2003 (XV,1) issue of the Journal of Managerial Issues. As founding editor, I must admit starting our fifteenth volume gives me some pause. It . . .

Market efficiency, CAPM, and value-relevance of earnings and EVA: A reply to the comment by professor Paulo.
Dr. Stanley Paulo makes two points or critiques in his Comment on our paper, "Operating Income, Residual Income and EVA: Which Metric is More Value Relevant?" published in the spring 2001 issue of t . . .