Journal of Managerial Issues

Browse past and current articles from this publication.

Goal programming and international expansion in the hospital industry.
One service industry that has undergone fundamental change in the past 15 years and currently faces an increasingly turbulent environment is the U.S. hospital industry (Ginn, 1990; Zinn, et al., 199 . . .

The influence of individual differences on reactions to co-workers' ingratiatory behaviors.
Organizational politics has been defined as the enactment of self-serving behaviors designed to influence another party in order to obtain some personal goal or a goal not sanctioned by the organiza . . .

Selecting the dimensions that define strategic groups: a novel market-driven approach.
This purpose of this article is to introduce and illustrate a novel approach that improves the process of defining strategic groups. The approach overcomes the subjectivity associated with selecting . . .

Perceptions of organizational responses to formal sexual harassment complaints.
Research over the past two decades has revealed that the percentage of employees who perceive themselves as targets of workplace sexual harassment (SH) is substantial (Defense Manpower Data Center ( . . .

On the relationship between DSS design characteristics and ethical decision making.(decision support systems)
The impact of unethical decisions on organizations and their stakeholders is significant to our society and has been the focus of recent research (e.g., Ford and Richardson, 1994; Frederick, 1987). . . .

Meeting management and group character development.
Although managers spend nearly 75% of their time in meetings, this organizational rite is often neglected as a lever for work process improvement and group character development (Johann, 1994; Tropm . . .

Transfer pricing strategies and lot sizing decisions.
Companies often use a decentralized form of organization to achieve informational and organizational efficiencies. When the decentralized segments of the organization interact, transfer prices must . . .

Evaluating corporate performance: a comparison of the Fortune Reputation Survey and the Socrates social rating database.
Organizational efficacy, effectiveness, and efficiency are perhaps the most compelling and important topics in strategic management and organization theory. In the world of business, these issues ar . . .

An exploration of empowerment and organizational memory.
As business use of information technology (IT) expands, the traditional constraints of time and geography, which were formerly rigorous, are now relaxing or changing. Rapid advances in telecommunica . . .

Employee involvement and market orientation in a transition economy: importance, problems and a solution.
The former state controlled economies in Central and Eastern Europe continue the transition from state control of business enterprises to private ownership of those enterprises through privatization . . .

The effects of organizational stability and leadership structure on firm performance.
Most large corporations today are not managed by their owners or shareholders. Instead, they are managed by a leader - CEO or President - and a team of officers. The CEO is accountable to the stockh . . .

Developing corporate codes of ethics in multinational firms: Bhopal revisited.
On the night of December 3rd, 1984, one of the most monumental industrial catastrophes in history took place at a chemical plant located in the heart of Bhopal, India. Around midnight, a leak in one . . .

The impact of the regulatory environment and corporate level diversification on firm performance.
The strategic choice perspective views adaptation as a process determined by management occurring within a controllable environment (Child, 1972). In response to this view many studies have been con . . .

Evaluating and interpreting the effectiveness of end-user interest rate derivative disclosures.
Over the last decade derivative financial instruments have become a key component in firms' capital structures and financial management decisions. However, the huge derivatives losses experienced by . . .

The socialization of expatriate interns.
The use of internships as a career development experience has increased substantially over the past twenty-five years. When designed and implemented effectively, internships can generate numerous be . . .

On the advisability of using CEOs as the sole informant in strategy research.
A fundamental conflict in all organizational research is the balancing of rigor, relevance and "doability." As an example, paper and pencil experiments using student subjects often have high internal . . .

Toward validation of partner goal achievement as a measure of joint venture performance.
Joint ventures offer a strategy to succeed in highly competitive environments. For example, in the computer software and telecommunications industries, firms are increasingly forming joint ventures (J . . .

Pressures for change in environmental auditing and in the role of the internal auditor.
Early environmental legislation focused on punishing the polluter and stopping the pollution with restraining orders and abatement procedures (Rittenberg et al., 1992). As a response, companies' prima . . .

Advertising decision making in Asia: "Glocal" versus "Regcal" approach.
The concept of "Glocalization" started with the realization that Asia was not 'westernizing' but in fact was 'modernizing'. The key to modernization of consumer markets is their ability to adapt incom . . .

A multi-dimensional study of trust in organizations.
The essential ingredient of collaborative effort is trust. High performance teams are characterized by high mutual trust among members. Leaders succeed in bringing about change because they are truste . . .

Reconsidering organizational structure: a dual perspective of frameworks and processes.
Capturing a snapshot of organizational life is commonly achieved through the study of structure. The prevailing view of organizational structure is embodied within the concept of policies, prescriptio . . .

The effect of deviations from optimal production schedules on batch-level cost drivers.
Gaining an understanding of manufacturing overhead drivers is fundamental to designing an accurate cost management system. The designer associates general ledger costs with activities, then attaches a . . .

Examining the role of service quality in overall service satisfaction.
Service quality is generally viewed as the output of the service delivery system, especially in the case of pure service systems (Fitzsimmons and Sullivan, 1982). Moreover, service quality is linked t . . .

Cross-sectional differences in corporate compensation structures.
The relation between chief executive officer (CEO) remuneration and the remuneration of other employees has become very controversial in recent years, as evidenced by the attention it has attracted fr . . .

The influence of tacit knowledge and collective mind on strategic planning.
Decision making through rigorous thinking is a way of life for managers. However, their perception of how they are supposed to think and the decision processes they use is plagued by inconsistency. Th . . .

Schools of thought in and against total quality. (total quality management)
In the early 1980s, a new concept entered managerial discourse: Total Quality Management (TQM). Later called "Total Quality" (TQ), TQM was heralded by governments, major corporations and the business . . .

The relationship of customer satisfaction to strategic decisions.
Continued erosion of market share in the global economy has placed pressure on companies to develop and market higher quality products and services at competitive prices. The acquisition of domestic a . . .

The effect of audit firm mergers on audit delay.
The audit profession has undergone significant changes in the last decade. Specifically, the Big Eight was reduced to the Big Six by the merger of Deloitte, Haskins and Sells with Touche Ross to form . . .

Organizational and economic explanations of audit committee oversight.
Corporate governance plays an important role in the production of corporate results. The setting of corporate objectives, and the concomitant measuring and reporting of results, depend in fundamental . . .

Parent-country national selection for the maquiladora industry in Mexico: results of a pilot study.
A considerable literature on expatriate selection and adaptation (e.g., Tung, 1981, 1982; Black, 1988; Stone, 1991) has developed in recent years in response to the expanding global economy. Most of t . . .

Toward a model for relating executive career experiences and firm performance.
Within certain constraints, it is widely accepted that decision makers have significant influence on a firm's performance (Astley and Van de Ven, 1983). According to March and Simon (1958), decision m . . .

CVP analysis: a new look. (cost volume profit)
Cost Volume Profit analysis (CVP) is one of the most hallowed, and yet one of the simplest, analytical tools in management accounting. In a general sense, it provides a sweeping financial overview of . . .

Are women really more ethical than men? Maybe it depends on the situation.
Over the years U.S corporations have been caught engaging in unethical and in many cases illegal acts such as tax evasion, contractor fraud, "golden handcuffs" and "parachutes," overly large executive . . .

Words and deeds of organizational change.
In addition to bricks and mortar, organization charts and company manuals, an organization is also composed of cognitive frameworks. When change is needed in an organization it is likely the culture o . . .

Shareholder governance proposals and conflict of interests between inside and outside shareholders.
Shareholder activism in the form of shareholder sponsored governance proposals is becoming increasingly popular. Investors Research Responsibility Center (IRRC), a non-profit organization which tracks . . .

Financial theory and practice in the application of TQM: the case of IBM Rochester. (Total quality management)
As a management tool, Total Quality Management (TQ, M) has its origins in statistical quality control theory (Walton, 1986). Later, it was applied with great success in Japan to corporate manufacturin . . .

Does antitakeover protection reduce myopic managerial investment behavior?
The role of antitakeover amendments in determining managerial investment behavior is widely debated. For managers, antitakeover amendments are one of the means by which long-term employment contrac . . .

The agency problem and the management of closed-end funds: managerialism and its impact on expense ratios.
Ever since Jensen and Meckling (1976) wrote their seminal piece on the agency problem, the finance profession has recognized that agency costs can affect the relative values of different financial . . .

The ethical imperative to provide recruits realistic job previews.
Substantial research examining the efficacy of Realistic Job Previews (RJPs) has been conducted in the past decade (Wanous, 1989). Nearly all of this research has focused on the effects of RJPs on . . .

Strategic decision making: the influence of CEO experience and use of tacit knowledge.(Chief Executive Officers)
At any given moment one is conscious of only a small section of what one knows. Intuition allows one to draw on that vast storehouse of unconscious knowledge that includes not only everything that one . . .

Maintenance: modeling its strategic impact.
Maintenance is not an expense; it is an investment in improved manufacturing. Investment in maintenance, one of the basic functions of a firm, returns improved quality, safety, dependability, flexi . . .

Strategic orientation and customer dependency in discontinuously changing environments: a study of the defense industry.
With the ever increasing intensity of competition in the marketplace, the body of literature on organizational response to discontinuously changing environments is expanding rapidly (Romanelli and . . .

Assessing the validity of market segments using conjoint analysis.
Marketing is easy to learn, yet extremely difficult to practice well. Some marketing consultants (Clancy and Shulman, 1994) believe that most marketing programs do not earn an acceptable return on . . .

Age bias in assessment center ratings.
Due to the changing demographics of the labor force, more and more organizations are recognizing the need to effectively manage diversity in order to remain competitive. Increasing attention is being . . .

Women in management and firm financial performance: an exploratory study.
Modern business is clearly conducted in uncertain contexts. Today's firms are faced with ever increasing international competitive pressures, unstable capricious markets, new and complex technologies, . . .

The relationships between generic and time-based strategies and performance.
Scholars and practitioners alike have converged on the notion that competitive advantage can be attained through the superior use of time. For instance, Japanese firms are able to design, develop, and . . .

Economic Value Added (EVA super TM): an empirical examination of a new corporate performance measure.
Is there a single measure of corporate performance enabling investors to identify investment opportunities and motivate managers to make value-added business decisions? Obviously, this is a question o . . .

CEO perceptions of strategic leadership.
By their nature strategic decisions deal with the long-term health and vitality of the total organization. They are the most important decisions that executives make and, therefore, normally fall with . . .

Toward an understanding of loyalty: the moderating role of trust.
Gaining and holding a loyal customer base is a key corporate challenge in an increasingly competitive marketplace. Customers dictate profits, and how the customer is treated and how the company backs . . .

Managing emotions in the workplace.
Over the past ten years, increasing attention has been given to how workers express emotions in a variety of work settings (Ashforth and Humphrey, 1995; Rafaeli and Sutton, 1987, 1989; Sutton, 1991; W . . .