Journal of Managerial Issues

Browse past and current articles from this publication.

The effect of "inner" and "outer" TMT size on the performance of international firms. (top management team)
In a recent study that examined the moderating role of environmental turbulence and discretion on the relationship between top management team (TMT) size and firm performance, Haleblian and Finkelstei . . .

The effect of individual differences on technological training.
The importance of information technology (IT) in our work lives grows daily. More and more tasks, once completed by hand, are being turned over to machines. However, these machines do not run themselv . . .

Strategic planning in third-sector organizations.
The third-sector organization has evolved as an increasingly important influence on contemporary America. This type of organization is one of three relatively distinct organization groups in American . . .

The control of strategy in dynamic versus stable environments.
Executives formulate and implement strategy in complex and uncertain circumstances. They decide and act knowing that ignored or misinterpreted information may invalidate the premises underlying their . . .

Synergy from A to Z, ABC to ZBB. (cost management and budgeting)
Back in the 1970s, Zero-base budgeting (ZBB) was very much in the news. It was first popularized in the 1970s (Pyhrr, 1970) as a means of justifying expenditures and allocating resources starting from . . .

Technological adoption in dynamic environments: the case of not-for-profit and for-profit hospitals.
The hospital industry has undergone fundamental change in the past ten years and currently faces an increasingly turbulent environment (Ginn, 1990; Zinn et al., 1994; Johnson, 1995; Sumner and Morelan . . .

The role of organizational climate in the implementation of Total Quality Management.
Total Quality Management (TQM) provides a paradigm shift in management philosophy for improving organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986). TQM focuses the efforts . . .

Organizational efforts to manage diversity: do they really work?
Many organizations are engaging in activities to manage their employees of different genders, ages, racioethnic backgrounds, sexual orientations, etc. When demographic diversity is valued, all employe . . .

Always getting the short end of the stick: the effects of negative affectivity on perceptions of equity.
Recently, much research has found it worthwhile to use dispositional variables as predictors of attitudes and behaviors (Ball et al., 1994; Graves, 1993; Judge, 1993; Staw and Ross, 1985). One variabl . . .

Production capability in international operations: the impact of planning and information support.
Concern that U.S. industry will continue to face escalating international competition has focused much attention on improving the competitiveness of U.S. manufacturing. One result of this renewed emph . . .

Ethical decision making: an extension to the group level.
As managerial problems become increasingly complex and decisions are made more frequently by groups than by individuals, the study of group ethical decision making becomes more important both to acade . . .

Estimation of consumer savings from coupon redemption.
Since their first introduction by C. W. Post in 1895, the distribution of manufacturer- and retailer-sponsored coupons has become an aspect of market functioning that has experienced near phenomenal g . . .

Alternative models of collegiate business education: their validity and implications.
Higher education in business has had an interesting, albeit brief, history in the United States (McKenna, 1989). The forces of change that have impacted collegiate level business education have, in . . .

Achieving simultaneous cost and differentiation competitive advantages through continuous improvement: world class manufacturing
Since the early 1980s, the issue of the competitiveness of U.S. industry has been widely discussed because of an increased awareness of global competition and the appreciation that management appro . . .

Assessing the managerial objectives of CPA firm partners.
Managing a CPA firm has become increasingly complex over the past ten to twenty years due to increased environmental pressures, including greater competition for clients, staffing cost pressures, g . . .

Hospital strategy and its relationship to administrative practices and performance: a partial test of the miles and snow typolog
The purpose of the paper is to test certain propositions made by Miles and Snow (1978) about the strategic behavior of organizations within a sample of hospitals. The propositions are: 1. Performan . . .

Scanning behavior and the process of organizational innovation.
Intelligence is not something possessed once and for all. It is in constant process of forming, and its retention requires constant alertness in observing consequences, and open-minded will to lear . . .

The maternity leave as a role negotiation process.
Few personnel issues are as difficult to manage as the negotiation of the maternity leave. Problems associated with maternity leaves stem from major demographic changes in the United States, dispar . . .

An examination of job tension and coping in the relationship between stressors and outcomes in public accounting.
The relation of individual auditors to their work and to their organizations should be important to many. Those employed in this area, or aspiring to be, should be concerned with the career implica . . .

Barriers to market exit.
Over the past couple of decades, U.S. firms have faced increasing foreign rivalry. For many, increased competition brought the problem of lower market shares. Surely, foreign competition is not the so . . .

Family responsibilities and absenteeism: employees caring for parents versus employees caring for children.
Over the past decade, there has been increasing interest in the impact of employees' family responsibilities on absenteeism. Having children has been found in a long tradition of research to increase . . .

Performance evaluation and measurement issues.
The setting of organizational goals is considered a key aspect of the managerial function. This decision process has been called "strategic planning" by Anthony, which involves: the process of decidin . . .

Evaluating the environmental performance of corporations.
One rapidly evolving change in corporate management and strategy in the early 1990s has been the recognition of and response to environmental concerns by corporations. Often called "greening," this re . . .

Factors influencing award of compensation contracts: an analysis of written protocols.
The view that compensation should be tied to performance is widespread throughout the organization literature. It is commonly believed that if one wants to motivate high performance, one should attach . . .

Pay satisfaction and sales force turnover: the impact of different facets of pay on pay satisfaction and its implications for sa
The costs associated with sales force turnover are sizable - recruiting and training new salespeople as well as the opportunity costs that result when a territory is left open and revenue is lost. Sal . . .

Stock option compensation, CEO pay, and corporate performance: a board-level perspective. (chief executive officer)
There is a vast academic literature investigating the association between executive compensation and corporate performance. Literature reviews are provided by Pavlik et al. (1993) and Tosi and Gomez-M . . .

The relationship between boundary spanners' job satisfaction and the management control system.
In most businesses there are groups of individuals whose boundary spanning positions differentiate them from others in the organization. Adams (1976) used the term "boundary role persons" and describe . . .

The impact of formal mentorship on socialization and commitment of newcomers.
Over the last decade a great deal has been written about the process of mentorship (Burke, 1984; Fagenson, 1988; Kram 1983, 1985) and the nature of mentorship (Burke, 1984; Kram 1985; Odiorne, 1985: R . . .

Strategic analysis for resource allocation decisions in health care organizations.
Recent trends in the health care industry suggest that fundamental change is inevitable in the near future. Businesses across America have become aggressive participants in cost containment initiative . . .

Accommodating employees with disabilities: a matter of attitude.
Diversity training is becoming widespread. Digital, Merck, Proctor & Gamble, Folger, Ortho, Hewlett Packard (Jamieson and O'Mara, 1991) and many others have begun formal programs to manage company att . . .

CEO-board relationship evaluation: an exploratory investigation of the influence of base rate factors.
Sturdivant (1985) outlined five key roles of the board of directors. These roles are evaluating management's performance, providing for top management succession, assessing the corporate mission and s . . .

Subordinate reactions to the use of impression management tactics and feedback by the supervisor.
It is commonly accepted that individuals in organizations use impression management tactics to control the information available to others about themselves in order to control the image presented. In . . .

Managing market structure: achieving competitive advantage and market dominance.
The development of a comprehensive theory of competitive strategy remains an elusive goal despite the contributions of researchers in a wide range of disciplines. Theories of competitive strategy do e . . .

Toward a framework for technology in service encounters.
A service encounter may be described as the direct or indirect interaction between a service provider (i.e., a firm) and its customer. As a topic of research, service encounters have received consi . . .

The influence of top management team characteristics on M-form implementation time.
As firms expand and/or diversity, they generally change their structures from the holding co more often, the fun the multidivisional (M-form) structure (Chandler, 1962; Hoskisson, 1987; Williamson, . . .

Multidimensional components of quality and strategic business unit performance: a PIMS test. (Profit Impact of Market Share)
In recent years, concerns related to quality of products and services have received urgent and prolific attention in the business press (e.g., Byrne, 1994; Calonius, 1991; Jacob, 1993; Port, 1991, . . .

Strategic consistency and performance: an analysis of real estate developers.
The past three years have seen the remarkable growth of publicly held real estate companies called Real Estate Investment Trusts (REIT). The industry is still dominated by small, privately held fir . . .

Competitive intelligence systems: relationships to strategic orientation and perceived usefulness.
The 1980s and 1990s have seen the formal introduction of competitive intelligence (CI) tools and processes in the context of the strategic planning/strategic decision-making functions of the firm. . . .

Modeling the role of total quality management in the customer focused organization.
To obtain an advantage in the market, firms increasingly compete on four characteristics simultaneously--quality, price, delivery and flexibility (DeMeyer et al., 1989). But, the firm's ability to . . .

Working with dealers in India.
U.S. participation in the Caribbean Basin Initiative, the European Lome Convention and ongoing support of the North American Free Trade Agreement (NAFTA) is solid evidence that greater trade with d . . .

Investor reaction to disclosures of employee fraud.
Employee fraud is a serious problem for American businesses. Estimates of annual losses due to employee theft and embezzlement across all industries exceed $100 billion (Lary, 1989; Wells, 1994). It h . . .

Strategic planning for protection of business secrets under the Uniform Trade Secrets Act.
Firms in the United States have enjoyed different types of legal protection for their intellectual property rights for years. Trademarks, copyrights and patents are among the legal instruments which h . . .

Can performance raters be more accurate? Investigating the benefits of prior knowledge of performance dimensions.
Performance appraisals are not and probably will never be infallible reflections of human behavior. They are prone to many sources of error, most of which are due to raters' cognitive distortions (Lan . . .

Diversity in executive networks: a national study of women's representation in private sector economic development.
Numerous studies have investigated the extent of women's participation in positions of influence in the business community, including representation in the ranks of managers (Forbes et al., 1988; U.S. . . .

A comparison of organizational structure, job stress, and satisfaction in audit and Management Advisory Services (MAS) in CPA fi
Since the late 1970s the Management Advisory Services (MAS) has expanded, establishing itself as an important and separate function within many CPA firms. MAS usually performs diversified, management . . .

Coworker responses to others' ingratiation attempts.
The very nature of organizations suggests that employees are likely to engage in behavior designed to exercise influence over the attainment of desired outcomes from their supervisors; that is, behavi . . .

Social, political, and economic determinants of chief executive compensation.
For more than a decade, as pressures for managerial accountability have increased, researchers in a variety of disciplines have studied questions associated with the compensation of top level corporat . . .

The effect of hierarchical level and receiver status on managerial communications.
Communication represents a significant managerial task (e.g., Mintzberg, 1973; Rice and Shook, 1990), yet we know little about how communication processes differ for managers at different organization . . .

Encouraging organizational citizenship: the effects of job satisfaction, perceived equity and leadership.
Organizational citizenship behavior (OCB) is defined as discretionary behaviors which benefit the organization (Organ, 1988a). Organ (1988a) has suggested that OCB is composed of five dimensions: Altr . . .

The effect of cultural stereotypes on leader attributions of minority subordinates.
The trend of globalization in the business environment has led to the realization or creation of several new managerial issues. Increased multinational operations means increased multi-culturalism wit . . .