Market turmoil shakes CEO Confidence.(CEO CONFIDENCE
INDEX)
ON THE HEELS OF THE RECENT DIP IN THE STOCK MARKET, Chief
Executive's CEO Confidence Index fell by 10.9 points, according to
213 executives surveyed. All component indices, composed of . . .
Thorns & roses.(CEO CHRONICLES)
ROSE ...
To DAVID NEELEMAN, for creative groveling in taking his campaign of
publicly apologizing for the misery his carrier Jet Blue caused delayed
passengers to YouTube.
THORN ...
To former . . .
Northern exposure.(CEO WATCH)(Interview)
Bill George, former CEO of Medtronic, recently teamed up with
coauthor Peter Sims on True North: Discover Your Authentic Leadership, a
book based on leadership research and first-person interviews . . .
Blog fever?(CEO CHRONICLES)
David Neeleman of Jet Blue used one to publicly apologize for a
rash of "unacceptable delays, flight cancellations, lost baggage
and other major customer inconveniences." Bill Marriott wrote . . .
Enterprise evolution.(CEO CHRONICLES)(Interview)
Critics predict a tough year of industry consolidation and fierce
competition in enterprise software, and argue that SAP dropped the
development ball by going too long between product upgrades. . . .
A rose for Cyprus.(FEEDBACK)
Your January/February 2007 issue handed a thorn to Europe for their
stalling on Turkey's accession to the EU. Perhaps assessing the
over 30 years of illegal occupation of one-third of a sovereign . . .
Six [SIGMA] vs. MVT.(FEEDBACK)(multivariable testing )
Holland is correct in asserting that most companies that
"announce broad Six Sigma programs" do not gain much benefit
in the long term, and often, not even in the short term. However, he . . .
Joe nails it.(FEEDBACK)
Joe Queenan's commentary "Tempus Fugit"
(January/February 2007) actually hits the nail on the head! One of my
clients is a member of an organization in Southern California that is
chartered to do . . .
The Clint Eastwood question.(EDITOR'S NOTE)(Financial
report)
It's Wall Street's version of Texas Hold 'em. Like
the proverbial cattle drivers descending on a Kansas cow-town of the Ole
West, dealmaker investment banker cowboys are celebrating their . . .
Better health care for less.(EDITORIAL)
A COALITION CALLING ITSELF the "Better Health Care
Together" campaign declares that the "U.S. health care system
is broken" and wants to create "a new health care system by
2012." The group, . . .
Groomed like the gipper: it's time to put a shopworn celeb
in the oval office.(FLIP SIDE)
In a new book entitled The Education of Ronald Reagan, Thomas W.
Evans discusses the huge effect exerted on the future president by the
years he spent working for General Electric after his acting . . .
Are TSOs a new trend? Already employed by Microsoft and Google,
transferable stock options may be the incentive plan of the
futu
When Microsoft adopted third-party option transferability in 2003,
the program made waves as an unorthodox way to incent and retain
employees. The software giant's one-time offer for employees to . . .
Curing the health care crisis: is the promise of consumer-driven
health care real?(ROUNDTABLE)
Over the past decade, health care spending in the U.S. rose 44
percent per capita in real terms--far outpacing GDP growth, wage
increases and inflation--according to the Executive Office of . . .
Get ready for the SEC's game-changing compensation rules:
how do you fare on these seven "red flag" disclosure
issues?(COMPENSAT
Timing is everything. Following the splashy headlines about two
high-profile CEO departures at Home Depot and Pfizer with exit packages
in the $200 million range, new SEC proxy rules are sure to . . .
Guarantees deliver customers: an "extraordinary
guarantee" can galvanize your organization to purge customer
dissatisfaction.(RE
An "extraordinary guarantee"--a radical departure from a
typical low-octane guarantee--has proven to be a powerful catalyst for
galvanizing an organization to eliminate the causes of . . .
A counterintuitive human capital strategy: looking for talented
leaders? Hire underachievers.(RECRUITMENT)
Google's co-founder Sergey Brin recently admitted to analysts
that the firm's high bar for hiring has held back expansion and
that the firm will have to make significant adjustments to its . . .
Ensuring a healthy value chain: former P & G Vice Chairman
Kerry Clark runs the largest company no one's heard of.(Cover
story)(
U.S. health care spending is growing by 7 percent a year, running
about 16 percent of GDP today and reaching $4 trillion, almost a fifth
of U.S. GDP over the next eight years. The industry is . . .
Winning with global value chains: simple outsourcing isn't
enough. If a CEO can raise the bar on his firm's value chain, the
ear
When CEO Andrew Liveris talks about restoring a long-term luster to
Dow Chemical, he predictably ticks off objectives concerning product
innovation, joint ventures and financial discipline. But in . . .
Safeguarding trade secrets in China: a former USTR hand advises
firms on how best to protect their company's assets.(INTELLECTUA
No one could argue that infringement of intellectual property is
not a serious problem in China. Not only does it hurt our industries,
but China's as well; however, it is not a problem . . .
Talking to China: what business leaders can learn from
politicians' mistakes.(UNCOMMON WISDOM)
The irony about China, a senior Chinese leader told me recently, is
that "when for more than a century foreigners thought we were so
weak, we weren't really so weak, and now when foreigners think . . .
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