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Canadian Manager

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Leader Effectiveness Training. (Book Watch).(Book Review)
By Dr. Thomas Gordon The Berkley Publishing Group 375 Hudson Street New York, NY 10014 ISBN: 0-399-52713-3 $21.95 (US) Since 1977, Leader Effective-ness Training (L.E.T.) by Dr. . . .

The Five Dysfunctions of a Team: A Leadership Fable. (Book Watch).(Book Review)
A Leadership Fable By Patrick Lencioni John Wiley & Son, Ltd. 22 Worcester Road Etobicoke, ON M9W 1L1 ISBN: 0-7879-6075-6 $33.50 Acclaimed for his innovative and best-selling books for . . .

The Money Book: A Survival Guide for Canadiance Under 35. (Book Watch).(Book Review)
Key Porter Books E-mail: lcadence@keyporter.com ISBN: 1-55263-404-3 $18.95 (192 pages, paperback) Tired of reading finance books written for Baby Boomers with hordes of disposable income? . . .

Employee Ownership: The New Source of Competitive Advantage. (Book Watch).(Book Review)
By Carol Beatty & Harvey Schachter John Wiley & Sons Canada, Ltd. 22 Worcester Road Etobicoke, Ontario M9W 1L1 ISBN: 0-471-64641-5 $43.95 (288 pages) At a time when employers are . . .

30 quick tips to help you when visiting a tradeshow.
Exhibitors often have to reverse roles and find themselves on the other side of the aisle playing tradeshow attendee. According to a CEIR (Center for Exhibition Industry Research) study, 39% of . . .

What's the message of your manners? (Message Received and Understood).
Far from the kinder, gentler society of a couple of decades ago, today's world often seems cold and harsh. People are so busy looking out for their own interests that they show little concern . . .

Marketing-driven fits the times: sales-driven just doesn't do it anymore.
With effusive CEO testimonials and countless articles and books describing how companies have transformed themselves into tightly focused, totally energized commerce machines, it would seem that . . .

Combating the $50 billion office crisis.(document management)
When you arrive at the office, chances are the first thing you do is check your voicemail. Then e-mail. How many times per day do you repeat this routine? And how much time do you spend tracking . . .

Working with humour: maximizing performance and productivity through humour. (Winning Strategies for Life).(horizontal type mana
The role of management in this ever-changing world is more demanding now than at any time in history. Trying-to balance the cares and responsibilities of family management with the pressures and . . .

The importance of branding and logo identification.(corporate image)
How to Strengthen Corporate Identify in the Competitive Canadian Marketplace In Canada's competitive business environment, a strong corporate identity has become essential to help companies . . .

Why employees are like children. (Legal Watch).
Scholz, Bernarid Stewart In my work in employment law (and as a mother of two small children) I am often struck by a recurring thought -- employees and children have an awful lot in common. And . . .

Secrets to motivating your employees.
"How do I keep my employees motivated?" This is one of the most frequently asked questions in my management development workshops. Although there is no easy answer to this question there are . . .

Raising the bar: How to get your difficult clients to willingly shape up or ship out!
Difficult clients, you know the ones--you cringe when they call, you dread meeting with them, you lose sleep thinking about sending your bill and having to deal with their backlash, and you have to . . .

2002 Award Winners. (CIM Annual Conference).(Canadian Investment Manager)
Builder's Challenge Awards (in recognition of membership increases) JACK H. GRINGORTEN AWARD (for a Branch with less than 100 members) * Edmonton Branch * D. MACLEOD AWARD (for a Branch . . .

Highlights of CIM's diamond jubilee. (CIM News).(Canadian Institute of Management conference)
A Team Effort Results in a Great Celebration... This year's CIM Conference was particularly significant in that it marked the Institute's 60th Anniversary--a true landmark by any measure. And it . . .

Next in line: Executive survey shows importance of succession planning. (Executive Director's Corner).(Brief Article)
Executives plan for many contingencies to protect their businesses, including who will one day fill their shoes. In a new national survey,, almost all (99 percent) of Canadian executives confirmed . . .

National President's message.
Our summer is now over and I sincerely hope each and every one of our members and readers had a safe and happy summer, for most of the country the weather was fantistic. Now back to the busy days . . .

Advantage Play: The Manager's Guide to Creative Problem Solving.
By David Ben Key Porter Books 70 The Esplanade Toronto, ON M5E 1R2 ISBN: 1-55263-349-7 $32.95 (Hardcover, 240 pages) Advantage Play is the ultimate insider's guide to the secrets of . . .

From the Trenches: Strategies from Industry Leaders on the New e-Conomy. (Book Watch).
Erin J. Kelly, Editor John Wiley & Sons Canada, Ltd. 5353 Dundas St. W. Etobicoke, ON M9B 6H8 ISBN: 0-471-64602-4 $36.95 (Cloth, 230 pages) From the Trenches is a practical, hands-on . . .

Loyalty Rules!: How Today's Leaders Build Lasting Relationships. (Book Watch).
By Emeritus Fred Reichheld Bain & Company Canada Inc. 162 Cumberland Street, Suite 300 Toronto, Ontario M5R 3N5 ISBN: 1-57851-205-0 $43.50 (Hardcover, 240 pages) In Loyalty Rules! . . .

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