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Canadian Manager

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Leadership a to Z: A guide for the appropriately ambitious. (Book watch).(Review)
James O'Tool Raincoast Books 8680 Cambie Street Vancouver, BC V6P 6M9 Website: www.raincoast.com ISBN: 0-7879-4658-3 $33.50 - 240 pages A leadership coach in a book, this essential . . .

The Hr book: Human resources management for business. (Book watch).(Review)
Lin Grensing-Pophal Self-Counsel Press E-mail: scpress@total.net Website: www.self-counsel.com ISBN: 1-55180-241-4 $21.95 Gone are the days when employees were a dime a dozen and an . . .

Shadows of the neanderthal: IIIuminating the beliefs that limit our organizations. (Book watch).(Review)
David Hutchens, illustrated by Bobby Gombert Pegasus Communications 1 Moody Street, Waltham, MA 01453-5339 Website: www.pegasuscom.com ISBN: 1-883823-30-7 $19.95 US (softcover) - 81 . . .

The five temptations of a CEO. (Book watch).(Review)
Patrick Lencioni Raincoast Books 8680 Cambie Street Vancouver, BC V6P 6M9 Website: www.raincoast.com ISBN: 0-7879-4433-5 $31.00 - 134 pages Believe it or not, one of the most common . . .

Who gives a gigabyte? A survival guide for the technologically perplexed. (Book watch).(Review)
by Gary Stix and Miriam Lacob John Wiley & Sons Canada, Ltd. 22 Worcester Road Etobicoke, ON M9W 1L1 ISBN: 0-471-16293-0 $38.95 - 288 pages Which new technologies will have the biggest . . .

Fighting junk e-mail.(Brief Article)
A tremendously powerful communications tool, e-mail is used by millions of people in thousands of productive ways. Unfortunately, such a powerful tool has the potential to be subverted and abused. . . .

Workplace change biggest leadership challenge: from Aon Consulting.(Brief Article)
As companies sustain constant change, their ability to compete globally is being strained. This troublesome finding from the Aon Human Resource Trends Survey in Canada raises many questions for . . .

Ethics/Compliance management programs and their effect on ethical behaviour: from Arthur Andersen's ethics and responible busine
A two-year study just released from Arthur Andersen's Ethics and Responsible Business Practices group is the first to identify and measure the effects that ethics/compliance management programs . . .

Trim your accounting budget - And profit!: From the institute of chartered accountants of ontario.(Brief Article)
A quick poll of a few accounting firms in Ontario shows that many small business owners are no longer willing to pay for basic bookkeeping and accounting services. It's no wonder. By doing some of . . .

The high price of corporate healing: from Harvard Business Review.
New research highlights the role of "Toxic Handlers" -- managers who willingly shoulder the brunt of organizational pain -- and identifies several factors that are dramatically increasing the need . . .

The speed that matters.(Brief Article)
A branch office of a large life insurance company in New Jersey recently hit a speed bump. Almost every week, for two months prior, management sent memos and e-mails to everyone on site detailing . . .

The evolution of customer relationship management: From a market of millions to a million markets of one.(Brief Article)
Today, consumers are more educated, better informed, more technology savvy, and hence, more demanding in the products and services they buy. Couple this with increased competitive offerings in . . .

Important traits good managers will need in the next millennium.(Brief Article)
Denis St. Amour Traits that people will need to be good managers in the next millennium are very different from those of 20 years ago. In the past, often all a person needed to be a good manager . . .

Increase your knowledge, awareness & retention: Understand your psychological blind spots.
For everything you know, on that same subject there is an equal or greater amount that you don't know. It is said that the information in one weekday edition of the New York Times contains more . . .

Personal marketing ...: It's all about focus, determination & persistence.
Marketing ... what word in the modern business lexicon is surrounded by more mysticism! Yet as long as you keep thinking of it as something separate from yourself, you've got the wrong slant on . . .

Communication: It's a contract.(Brief Article)
In the course of my work as a speaker and communication specialist, I often hear the complaint, "There's no communication around here." It's usually expressed in tones of disgust and frustration. . . .

Balancing act: The strategic benefits and legal necessity of the work/home life balance. (Legal watch).
In the last column, we looked at why stress is a management problem. This column focuses on one of the greatest sources of employee stress - the need to balance work and home life. This important . . .

Academic equivalencies recognition for C.I.M. & P.Mgr. in the ontario college system. (CIM news).(Brief Article)
I am a college professor and an elected member to the Joint Educational Qualifications Subcommittee (JEQS), a group working with the governing body of the Council of Regents, the Administration of . . .

Insight: New millennium enterprise. (CIM news).(electronic commerce)
Many businesses and corporations started the countdown to Y2K with the implementation of early and substantive measures designed to manage this compelling issue. Others are not so fortunate and, as . . .

Ethics and its place in business. (Cim news).
Re-engineering, downsizing, corporate Darwinism, restructuring, we've all heard and read about these initiatives which generally result in one constant real change: Job losses. W. Edwards Demming . . .

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