The use of two electronic idea generation techniques in strategy planning meetings.(At Issue: The Environment of Business Commun A large amount of research has shown how new electronic meeting techniques can improve group productivity. In particular, "electronic brainstorming" (which involves exchanging typed comments . . .

Investigating the genre of a business fax: a Finnish case study.(Business Communication Outside the United States) Communicating in business has changed dramatically in the past two decades. The new communication media (computers, faxes, e-mail, voice mail) have affected the entire communication process: who . . .

Approaches to managerial influence in the People's Republic of China.(Business Communication Outside the United States) "Persuasion is used in helping workers to correct their shortcomings. If there are differences of opinion, I decide. I explain my position. They express disagreement but they'll do it . . .

Corporate annual report graphical communication in Hong Kong: effective or misleading? (includes appendix)(Business Communicatio A large proportion of the world's population has been exposed to years of visual stimuli such as television, movies, computer-games, and advertising. In a speech in March 1996, President Clinton was . . .

Organizational communication and culture: a study of 10 Italian high-technology companies.(Business Communication Outside the Un The study of culturally based interpretative processes within organizations has generated a renewed interest in communication, power, influence, and control at a time when organizational . . .

"Dear friend" (?): culture and genre in American and Canadian direct marketing letters.(Business Communication Outside the Unite Canadians are different from Americans. Business communicators know this, after a fashion. They know that they have to change money at the border, that they need their birth certificate (but not . . .

On the road to maturity. (business communication ethics)(Special Issue: Ethics of Business Communication) This special issue on ethics marks another step toward maturity for business communication ethics. The guest editor, Steve Ralston, and the authors of the included papers deserve our congratulations . . .

The development of a structured ethical integrity for pre-employment screening.(Special Issue: Ethics of Business Communication) Workplace ethics has become an important concern for business educators, researchers, and practitioners. Today, the business community seems to accept an obligation to common norms for right action, . . .

Ethics in strategic communication campaigns: the case for a new approach to public relations.(Special Issue: Ethics of Business Strategic communication is an emerging term often applied to planned communication campaigns. Although models vary, strategic communication for both business and nonbusiness purposes almost . . .

Visual ethics.(Special Issue: Ethics of Business Communication) Scholars note that the most frequent conflicts in business ethics today center around issues of honesty in communication (Shaw & Barry, 1992, p. 19). In his review of ethics research in . . .

Ethical implications of technological advances on business communication.(Special Issue: Ethics of Business Communication) Computers and computer networks have helped organizations realize substantial gains in efficiency and effectiveness resulting in recent trends such as downsizing, empowerment, outsourcing, and . . .

The ethics of strategic ambiguity.(Special Issue: Ethics of Business Communication) It is widely recognized that communication within organization is often unclear and ambiguous. Although clarity is usually considered desirable for communication, ambiguity may be more effective in . . .

Identifying the common and separate domains of business-management-organizational communication.(At Issue: Business Communicatio In recent years there have been several indications that Business-Management-Organizational Communication (BMOC) is developing as a mature field (for example, the number of top schools requiring . . .

Conceptualizing business communication.(At Issue: Business Communication - Concepts and Contexts, Presents and Futures) The issue of conceptualizing and defining business communication sometimes seems never ending. Scholars and practitioners both inside and outside the field have spent much time and effort in search . . .

Writing for multiple audiences: an examination of audience concerns in a hospitality consulting firm.(At Issue: Business Communi While it has been widely recognized that effective writers consider the needs of their readers, until recently little research has focused specifically on how professionals who write obtain and use . . .

Theory and practice: implications for the implementation of communication technology in organizations. The purpose of this paper is to explore the relationship between organizational theory and its application in the design and utilization of communication technology. In particular, it is argued that . . .

Face-to-face versus computer-mediated communication: a synthesis of the experimental literature. (includes appendix) Computers and electronic networks have revolutionized communication. Without having to bother with stamps, envelopes, and the delay in postal mail (called "snail mail" by electronic mail . . .

An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction. The importance of communication in organizational functioning is historically well recognized (Barnard, 1968; Bavelas & Barrett, 1951; Rogers & Agarwala-Rogers, 1976). However, a noticeable . . .

A managerial perspective: oral communication competency is most important for business students in the workplace. Yesterday's predictions, such as reduced layers of managers, wider spans of control, decentralized decision-making, work teams, empowered employees, reengineering, and continuous improvement . . .

Men's and women's organizational peer relationships: a comparison. (includes appendices) Relationships in organizations have received increasing attention from interpersonal and organizational scholars. Studies of romantic relationships (Dillard & Witteman, 1985; Quinn, . . .