Schema theory compared to text-centered theory as an explanation
for the readers' understanding of a business message.
What constitutes effective written business communication? Of course,
this is a global question that is difficult to answer. But many textbook
writers implicitly answer the question when they provide . . .
International business and training: preparing for the global
economy.(At Issue: Questioning Assumptions Across Geographical and
The globe is no longer divided by artificial and arbitrary geographic
boundaries; it is becoming one economic and political marketplace. As
nations' economies become more interdependent and as . . .
The deep structure of the field.(Special Issue: Diversity in the
Workplace)
Critical theory examines how ideology frames and limits discourse for
all organizational members and a critical theory perspective explores
the meanings of symbolic aspects of communication with . . .
Cultural diversity in the workplace: the state of the
field.(Special Issue: Diversity in the Workplace)
The challenge posed by the increasing cultural diversity of the U.S.
workforce is perhaps the most pressing challenge of our times.
Scholarship on this increasing diversity has produced general . . .
Workplace readiness for communicating diversity.(Special Issue:
Diversity in the Workplace)
The American workplace has become more multiculturally diverse in the
last three decades. Many companies have recognized the benefits of a
multicultural workforce and have supported diversity efforts . . .
Muddles and huddles: facilitating a multicultural workforce
through team management theory.(Special Issue: Diversity in the
Work
With the increasingly multicultural workforce, companies are
implementing programs to address diversity. This paper suggests two
avenues of guidance for organizations adopting a multicultural . . .
Diversity, perceptions of equity, and communicative openness in
the workplace.(Special Issue: Diversity in the Workplace)
This essay broadly explores the relationship between workforce
diversity and resulting perceptions of inequity in the workplace,
presenting communicative openness as a solution to many . . .
Building a shared understanding and commitment to managing
diversity.(Special Issue: Diversity in the Workplace)
This study examined the perspectives of both employees and senior
managers in one organization to determine if the communication between
advisory panels representing diverse groups of employees and . . .
Flexible mentoring: adaptations in style for women's ways of
knowing.(Special Issue: Diversity in the Workplace)
This study examines the influence of epistemology on women's
perceptions of the workplace, themselves, and their work, and the
relationship of these perceptions to career mentoring. . . .
An approach to developing communication strategies for enhancing
organizational diversity.(Special Issue: Diversity in the
Workp
Diversity in the workplace is a phenomenon of great strategic and
operational consequences for both public and private organizations. The
study presented in this paper is part of an ongoing two-year . . .
Business communication and diversity in the workplace: a guest
editorial.(Special Issue: Diversity in the Workplace)(Editorial)
In 1994 I chaired a panel, "Communication Related to
Diversity in the Workplace," at the 59th Annual Convention of the
Association for Business Communication held in San Diego, California. At
that . . .
The state of the Journal in 1995: a report from the editor. (The
Journal of Business Communication)(Editorial)
Nineteen ninety-five was a busy and productive year for The Journal
of Business Communication (JBC). We reviewed a steady stream of
high-quality manuscripts, introduced a "Forum - . . .
Freedom of speech: construct for creating a culture which
empowers organizational members.
Do the following comments sound familiar? "You should never
question the boss."; "People are afraid to speak up at
meetings."; or "No one wants to listen to my ideas
anyway."? What these and similar . . .
Using the competing values framework to assess corporate ethical
codes.
Ethical codes are the articulation of the ethical values embraced by
an organization. The symbolic act of creating codes, finding words which
express recondite ideals and value systems, has . . .
Organizational communication: development of internal strategic
competitive advantage.
We all sense that the changes surrounding us are not mere trend but
the workings of large, unruly forces: the spread of information
technology and computer networks; the dismantling of hierarchy, . . .
Promoting microcapitalism in the service of the poor: the Grameen
model and its cross-cultural adaptation. (Grameen Bank of
Bang
The modernization programs of the 1960s proved to have belated
trickle-down effects on the socioeconomic conditions of the subaltern(1)
poor and to be problematic because they required large amounts . . .
Women in nontraditional occupations: information-seeking during
organizational entry. (includes appendix)
The female experience in traditionally male-dominated work spheres is
a virtually neglected area. Blue-collar women in particular have been
ignored in organizational studies. For example, classical . . .
Qualitative research in business communication: a review and
analysis.
Communication has been studied for over 2,500 years and has been
recognized as increasingly more important during the last 30 years
(Hickson & Jennings, 1993). In fact, Tucker, Meyer, and . . .
Surviving turbulent organizational environments: a case study
examination of a lumber company's internal and external influence
As a result of the nation's growing environmental awareness,
lumber companies, along with the nuclear power, pesticide, and oil
industries, are more frequently being labeled as "environmental . . .
Cultural change in ethical redemption: a corporate case
study.
"The whole affair made me feel like my favorite aunt had been
arrested for prostitution. This unusual analogy characterized the sorrow
of Robert Carlson for a company he had served with pride for . . .
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