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The Journal of Business Communication

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Most recent articles from The Journal of Business Communication
2005 conference calendar.
Event Place Conference Coordinator ABC Southwest Orlando FL (Federation of Hyatt Regency Business . . .

A response to Randy Barker's call for research.(human animal relationships)
Imagine with me for a moment. Imagine that you've recently stumbled on an instructional technique that you think dramatically improves the learning atmosphere in your classes. Imagine that it . . .

On the edge or not? Opportunities for interdisciplinary scholars in Business Communication to focus on the individual and organi
In this article, the author discusses the many opportunities for scholars interested in conducting interdisciplinary research on the individual and organizational benefits of companion animals in . . .

An impressionistic response to Randy Barker's call for research.(human animal relationships)
My name is Marilyn and I am a dog-o-holic. Her name is Annie and she is a beagle. She licks my toes every morning and greets me with little whimpers and more licks when I come home from work. When . . .

A paper from the Plenary Session of the 2004 Association for Business Communication convention with responses from session atten
In the Plenary Session for our 2004 convention in Cambridge, Massachusetts, Dr. Randy Barker, recipient of the Outstanding Researcher Award, surprised the audience by discussing a potential area . . .

Making knowledge in business communication: collaboration between editorial teams and authors.(COMMENTARY)
The Publications Board of the Association for Business Communication (ABC) sponsored a panel discussion, with the same title as this commentary, for the 2004 annual meeting of the ABC. The goal was . . .

Communicative rules and organizational decision making.
This article suggests that managerial awareness of ordinarily unconscious communicative rules (and how these rules potentially influence decision-making processes) might help managers to be . . .

Service provider type as a predictor of the relationship between sociality and customer satisfaction.
This study examined the relationship between service providers' sociality usage and customer satisfaction with the service provider. The Service Provider Sociality Scale (SPSS) was administered to . . .

Art for art's sake? An exploratory study of the possibility to align works of art with an organization's identity.
Some companies invest large amounts of money in corporate art collections. One of the reasons for this investment may be that works of art can be used to communicate corporate identity. The aim of . . .

2005 conference calendar.(Calendar)
2005 CONFERENCE CALENDAR Conference Event Place Coordinator 2004 ABC Southwest Orlando FL . . .

Defining Visual Rhetorics.(Book Review)
Defining Visual Rhetorics, edited by Charles A. Hill and Marguerite Helmets. Mahwah, NJ: Lawrence Erlbaum, 2004. 352 pp. We are inundated with visuals daily. Advertisements, business cards, . . .

University preparation for workplace writing: an exploratory study of the perceptions of students in three disciplines.
This study investigated how Canadian university student interns in three disciplines perceived their educational preparation for workplace writing. The students' perceptions differed markedly . . .

Interpersonal communication tactics and procedural justice for uncertainty management of Japanese workers.
The objectives of the present study are (a) to explore the relationships among interpersonal communication tactics, perceived procedural justice, and the uncertainty of career stability of . . .

Shared mindfulness in cockpit crisis situations: an exploratory analysis.
Despite the high reliability of current aeronautical technology and safety improvements, human error continues to be a factor in 60% to 80% of all aviation mishaps. Training is often focused on . . .

Crisis response communication challenges: building theory from qualitative data.
This article reports results of a qualitative study that examined communication challenges decision makers experience during the response stage of crisis management. Response is perhaps the most . . .

2005 conference calendar.(Calendar)
2005 CONFERENCE CALENDAR Conference Event Place Coordinator 2004 ABC Southwest Orlando FL (Federation of . . .

Research on collaboration. business communication, and technology: reflections on an interdisciplinary academic collaboration.
Interdisciplinary research is often recommended and occasionally studied, but little has been written about the personal, practical, and methodological issues involved in doing it. In this article, . . .

Personality and information seeking: understanding how traits influence information-seeking behaviors.
Organizational newcomers go through various socialization processes before becoming organizational veterans. Information seeking (a self-socialization process) involves newcomers' proactively . . .

Cruzando las fronteras de la comunicacion profesional entre Mexico y Los Estados Unidos: the emerging hybrid discourse of busine
This study presents analytical research that explores the form and function of written business communication on a U.S.-Mexico border through a combined method of descriptive and . . .

Situational influences on the use of communication technologies; a meta-analysis and exploratory study.
As communication technologies such as e-mail have become indispensable for business communication, the study of the use and effects of such technologies is increasingly relevant. In this . . .

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