Letter from the editor.
This issue marks the close of my first year as editor of The
Journal of Business Communication. We have enjoyed much success, and
there is reason to believe that the future remains bright. . . .
Writing Workplace Cultures: An Archaeology of Professional
Writing. (Book Review).(Book Review)
Melinda Knight, Editor
University of Rochester
By Jim Henry. Carbondale: Southern Illinois University Press, 2000.
260 pp. Index.
A geography professor once formulated the principal question . . .
Assessing business proposals: genre conventions and audience
response in document design.
We carried out two studies in which several genre conventions were
tested on professional readers to verify the usefulness of applying
genre conventions to business proposals. In the first study, . . .
Communication audits and the effects of increased information: a
follow-up study.
Communication audits have now been featured in the literature for
50 years, and many audit approaches have been evaluated. However,
follow-up studies designed to chart the actual impact that an . . .
Reading ease of bilingual annual reports.
This is the first bilingual readability study reporting on
different language versions of narrative disclosures within corporate
annual reports. Specifically, the study examines reading ease . . .
Individual and organizational learning: a developmental
perspective on Gilsdorf, Rymer and ABC.
For the past two years, the opening plenary session at the
Association of Business Communication's (ABC's) annual
convention has included presentations from both the Outstanding Teacher
Awardee and . . .
Standard Englishes and World Englishes: living with a polymorph
business language.
Many who teach business communication observe gradual changes in
Standard English. As do other languages, English changes through contact
with other languages and through several other . . .
"Only connect": transforming ourselves and our
discipline through co-mentoring.
When I met Debby Andrews at a conference almost 25 years ago and we
ended up talking the night away, I thought I had stumbled upon a great
idea for developing myself as a scholar-teacher in . . .
Reflections and epiphanies: papers from the plenary session of
the 2001 Association for Business Communication Convention.
(Foru
The Association for Business Communication is a community of
scholars-researchers, teachers, and practitioners-engaged in dialogue
that aims to foster excellence in business communication. Nowhere . . .
When in Rome? the effects of spokesperson ethnicity on audience
evaluation of crisis communication.
An experiment was conducted to examine the effects of using
organizational spokespersons of ethnic backgrounds similar to or
different from possible stakeholders of a multinational . . .
The hidden dimension of blue-collar sensemaking about workplace
communication.
This paper examines data from a qualitative study that explored
ways workers make sense of workplace communication in a food processing
plant in New Zealand. The study focuses specifically on . . .
User-Centered Technology: a Rhetorical Theory for Computers and
Other Mundane Artifacts.
By Robert R. Johnson. Albany NY: State University of New York
Press, 1998. 195 pp.
During the final weeks of a recent semester, I became abruptly and
uncomfortably aware of the key role . . .
Employment interviewing research: ways we can study
underrepresented group members' experiences as applicants.
In 1999, The Journal of Business Communication published an article
of mine called "Tensions and Burdens in Employment Interviewing
Processes: Perspectives of Non-Dominant Group Applicants." . . .
Gendered performances in employment interviewing: interpreting
and designing communication research.
The idea that organizational politics and experience are gendered
is not new. Nor is it groundbreaking to argue that organizational
cultures tend to be male dominated, based on patriarchal . . .
Challenging taken for granted assumptions about employment
interviewing: the case of gender and underrepresented
applicants.
The manuscripts included in the forum challenge readers to
reconsider taken for granted assumptions about the nature of bias
against women and minority applicants in employment interviewing. . . .
Leader-member exchange and organizational communication
satisfaction in multiple contexts.
This study explored the extent to which the quality of
leader-member exchange (LMX) affects subordinates' perceptions of
communication satisfaction in multiple contexts. Findings indicate that
the . . .
Issues advertising as crisis communication: Northwest
Airlines' use of image restoration strategies during the 1998
pilot's stri
This study explores the use of issues advertising as a form of
organizational crisis communication. Specifically, the study analyzes
Northwest Airline's (NWA) use of image restoration strategies . . .
The impact of profitability, certainty, and degree of fine on the
persuasiveness of environmental assessment reports.
Many companies have followed the suggestion of the Environmental
Protection Agency to conduct voluntary self-audits of their
environmental practices. When company environmental assessment . . .
Reflexive methodology: New vistas for qualitative research. (Book
Reviews).
By Mats Alvesson and Kaj Skoldberg. London: Sage, 2000. 319 pages.
FOR ME, THIS BOOK'S TITLE WAS MISLEADING in two ways. First,
"reflexive methodology" suggested dry, ponderous contents
that, as . . .
Global warming wars: Rhetorical and discourse analytic approaches
to ExxonMobil's corporate public discourse.
This paper analyzes texts published by ExxonMobil on the issue of
climate change by employing the related, yet distinct methods that have
evolved under the rubric of rhetorical analysis and . . .
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