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The Journal of Business Communication

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Most recent articles from The Journal of Business Communication
Gendered performances in employment interviewing: interpreting and designing communication research.
The idea that organizational politics and experience are gendered is not new. Nor is it groundbreaking to argue that organizational cultures tend to be male dominated, based on patriarchal . . .

Challenging taken for granted assumptions about employment interviewing: the case of gender and underrepresented applicants.
The manuscripts included in the forum challenge readers to reconsider taken for granted assumptions about the nature of bias against women and minority applicants in employment interviewing. . . .

Leader-member exchange and organizational communication satisfaction in multiple contexts.
This study explored the extent to which the quality of leader-member exchange (LMX) affects subordinates' perceptions of communication satisfaction in multiple contexts. Findings indicate that the . . .

Issues advertising as crisis communication: Northwest Airlines' use of image restoration strategies during the 1998 pilot's stri
This study explores the use of issues advertising as a form of organizational crisis communication. Specifically, the study analyzes Northwest Airline's (NWA) use of image restoration strategies . . .

The impact of profitability, certainty, and degree of fine on the persuasiveness of environmental assessment reports.
Many companies have followed the suggestion of the Environmental Protection Agency to conduct voluntary self-audits of their environmental practices. When company environmental assessment . . .

Reflexive methodology: New vistas for qualitative research. (Book Reviews).
By Mats Alvesson and Kaj Skoldberg. London: Sage, 2000. 319 pages. FOR ME, THIS BOOK'S TITLE WAS MISLEADING in two ways. First, "reflexive methodology" suggested dry, ponderous contents that, as . . .

Global warming wars: Rhetorical and discourse analytic approaches to ExxonMobil's corporate public discourse.
This paper analyzes texts published by ExxonMobil on the issue of climate change by employing the related, yet distinct methods that have evolved under the rubric of rhetorical analysis and . . .

Digging deep for meaning: A critical hermeneutic analysis of CEO letters to shareholders in the oil industry.
In this paper, we analyze Chief Executive Officers' letters to shareholders in the United States petroleum industry during the 1970s and 1980s, focusing on the industry's turbulent relationship . . .

The importance of talk to midcareer women's development: A collaborative inquiry.
Using phenomenological methods of heuristic inquiry, nine midcareer women collaborated as co-researchers to explore learning in professional developmental relationships. Six months' interview and . . .

Storied business: Typology, intertextuality, and traffic in entrepreneurial narrative.
Based on ten months of field research in a high technology start-up, and using ethnographic and grounded theory methodologies, this study identifies six basic narrative types (founding, . . .

Genre systems: Structuring interaction through communicative norms.
In this paper we demonstrate that teams may use genre systems--sequences of interrelated communicative actions--deliberately or habitually, to structure their collaboration. Using data over . . .

Interpretive acts: New vistas in qualitative research in business communication. A guest editorial.
This special issue of The Journal of Business Communication reflects the influences of several forces that are slowly but surely building momentum within the journal, the Association for . . .

Rethinking Organizational and Managerial Communication from Feminist Perspectives.(Review)
Edited by Patrice M. Buzzanell. Thousand Oaks, CA: Sage Publications, Inc., 2000. 328 pages. ORGANIZATIONAL AND MANAGERIAL COMMUNICATION is defined by three relatively distinct paradigmatic . . .

Narrative Discourse and Management Action.
An analysis of the language used by a management team suggests that narrative discourse helped resolve conflict, influence corporate decisions, and unify the group. By collectively constructing . . .

Big Stuff, Little Stuff: A Decennial Measurement of Executives' and Academics' Reactions to Questionable Usage Elements.(Statist
Many factors, such as word choice, organization, suitability to reader and discourse community, and numerous other rhetorical considerations, influence readers' perception of "good writing." The . . .

The Organisation of External Communication Disciplines in UK Companies: A Conceptual and Empirical Analysis of Dimensions and De
The subject of the organisation of` a company's external communications has been characterised by enduring debate exemplified in the discussions on the relationship between marketing and . . .

Language-Based Communication Zones in International Business Communication.
This paper presents a model of language-based communication zones in international business communication. The model builds on Du-Babcock and Babcock's (1996) descriptions of expatriate-local . . .

Worlds of E-Commerce: Economic, Geographical and Social Dimensions.(Review)
Edited by Thomas R. Leinbach and Stanley D. Brunn. Chichester: John Wiley & Sons, Ltd. 2001. 353 pages. THIS BOOK IS NOT ABOUT COMMUNICATION. In fact, communication is dealt with in only one . . .

The Expressive Organization: Linking Identity, Reputation, and the Corporate Brand.(Review)
Edited by Majken Schultz, Mary Jo Hatch, and Mogens Holten Larsen. New York: Oxford University Press, 2000. 292 pages. THE EXPRESSIVE ORGANIZATION PROVIDES a comprehensive set of readings that . . .

The Incidence and Quality of Graphics in Annual Reports: An International Comparison.(Statistical Data Included)
Graphical presentation of financial and non-financial information represents a relatively low-cost means by which companies can enrich their annual reports. Graphics focus readers' attention. . . .

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