Narrative and Professional Communication.(Review)
Edited by Jane M. Perkins and Nancy Blyler. Stamford, CT: Ablex,
1999. 224 pages.
I HAVE LONG FOUND STORYTELLING to be an immensely valuable
technique for teaching professional communication, and . . .
Confirmation and Extension of the Sources of Feedback Scale in
Service-Based Organizations.(Statistical Data Included)
This study builds upon the previous research conducted by Herold,
Liden, and Leatherwood (1987). The dimensionality of the sources of
feedback scale was examined using confirmatory factor analysis. . . .
Balancing Ties: Boundary Spanning and Influence in the
Organization's Extended Network of Communication.(Statistical Data
Includ
In this study of the business communication that connects an
organization with others in its environment, we link boundary spanning
with network theory and propose the concept of an extended . . .
Managing Organizational Legitimacy: Communication Strategies for
Organizations in Crisis.(Statistical Data Included)
Crisis situations can cause internal and external stakeholders to
question the legitimacy of organizations. When faced with a crisis,
organizations are compelled to communicate strategically . . .
Analytical Tools to Facilitate Transitions Into New Writing
Contexts: A Communicative Perspective.(Statistical Data
Included)
Through a field study using essays from the Analytical Writing
Assessment (AWA) of the Graduate Management Admission Test we developed
a set of analytical tools to diagnose students' potential . . .
The Social Life of Information.(Review)
By John Seely Brown and Paul Duguid. Boston: Harvard Business
School Press. 2000. 320 pages.
Reviewed by Clive Muir
Morgan State University, Baltimore
Lately, I have been indulging in the . . .
Eco-Identity as Discursive Struggle: Royal Dutch/Shell, Brent
Spar, and Nigeria.(Business communication regarding Shell's
supera
This paper addresses eco-discourse by the corporate rhetor that
emerged in the wake of two environmental disputes. While such green
business rhetoric might be conventionally viewed as a category of . . .
One Page or Two?: A National Study of CPA Recruiters'
Preferences for Resume Length.
This study investigates whether CPA recruiters are more likely to
interview candidates with one-page resumes or candidates with two-page
resumes when candidates are highly and similarly qualified . . .
Forging Our Own Path: Building Synergy From Opposing
Forces.(Response to articles in this issue, p. 5 and p. 14)
Response to Pomerenke and Rogers
We are a community of interdisciplinary scholars who embrace great
diversity. This diversity has the power to make us strong or the power
to fragment us. Teaching . . .
Convergence and Commonality Challenge Business Communication
Research.(Transcript)
Outstanding Researcher Lecture
Just over a decade ago, in 1990, MIT Professor JoAnne Yates became
the first recipient of the Association for Business Communication (ABC)
Outstanding Researcher . . .
Challenges for ABC Members in 2000.(Association for Business
Communication)(Transcript)
Outstanding Teacher Lecture
Preparing for my talk as winner of this year's Outstanding
Teacher Award forced me to look closely at my years as a teacher--my
skills, my attitudes, and my growth . . .
Addresses from ABC 2000: A Prefatory Note.(Brief Article)
Traditionally the past year's recipient of the Association for
Business Communication Outstanding Researcher Award gives a lecture at
the opening session of the annual conference. The session is . . .
Playing the Corporate Language Game: An Investigation of the
Genres and Discourse Strategies in English Used by Dutch Writers Wo
By Catherine Nickerson. Amsterdam, Netherlands and Atlanta, GA:
Rodopi, B.V., 2000. 240 pages.
Scholars and researchers interested in genre analysis,
intercultural business communication, and . . .
Writing in the Real World: Making the Transition from School to
Work.(Review)
By Anne Beaufort. Language and Literacy Series. New York, NY;
Teachers College Press, 1999. 239 pages.
Anne Beaufort's Writing in the Real World takes its place amid
a vital and growing body of . . .
The Effect of Process Training on Process and Outcomes in Virtual
Groups.
Virtual groups meet via the Internet every day. When such groups
confront large bodies of information in decision making the group
process often becomes confused and chaotic. Process . . .
Politics, Ethics, and Corporate Policy: U.S. Corporations'
1986 Position Papers on South Africa.
This article analyzes 48 position papers U.S. corporations
distributed in 1986 to define and defend their presence in South Africa
under aparthid. As public statements about one of the most . . .
Effects of Communication Direction on Job Performance and
Satisfaction: A Moderated Regression Analysis.
High levels of job performance and job satisfaction occur when
congruence of individual needs (growth need strength) and job
characteristics (job scope) exists. Downward communication received . . .
Innovation Roles: From Souls of Fire to Devil's
Advocates.
The innovation literature suggests a number of proactive roles
(e.g., idea generator, idea champion, and orchestrator) that
organizational members can play in the development and implementation . . .
Innovation, Corporate Strategy, and Cultural Context: What Is the
Mission for International Business Communication?
A global economy requires business organizations to cultivate their
international holdings by respecting the national differences of their
host countries and coordinating efforts for rapid . . .
Business vs. Cultural Frames of Reference in Group Decision
Making: Interactions Among Austrian, Finnish, and Swedish Business
S
This study evolved out of an ethnographic approach to teaching,
learning, and researching the different ways that business and cultural
frames of reference can affect decision making in groups . . .
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