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This story appears in the April 1997 issue of Entrepreneur. Subscribe »

If you don't initially agree with human development consultant Marlane Miller's theory that people don't change, don't worry: You're in good company.

"All my background in education, psychology, human and organizational behavior was about one thing: change," writes Miller in BrainStyles: Change Your Life Without Changing Who You Are (Simon & Schuster, $23 cloth). "Change the environment and you'll change the business and the people along with them. I trained people to make changes--to modify their behavior and learn new ways to lead and manage, to follow management models based on case studies of successful people."

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