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This story appears in the April 1997 issue of Entrepreneur. Subscribe »

One hitch to e-mail has been finding addresses. For phone numbers, directory assistance is a fast dial--or a few mouse clicks--away. Not so for e-mail. Now, a big step forward is provided by the latest version of Netscape Navigator 4.0 and new editions of Microsoft's Internet Mail. Both build in quick, simple "directory assistance" modules. Type in a name, and, in just a few seconds, the programs log on to the Web and search the main directories of e-mail addresses.

The system isn't perfect--many e-mail addresses don't show up in the directories, and, often, outdated addresses are included as well as current ones. But this effortless directory-assistance option gives Internet e-mail users powerful reasons to switch to either the Microsoft or Netscape e-mailer. Download the latest versions at ( and (

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