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Rusty Business

Are your employees suffering from ''rustout'' ?

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This story appears in the June 1997 issue of Entrepreneur. Subscribe »

Are you tolerating mediocrity in your work force? Do employees watch the clock and expend just enough energy to squeeze by? Don't be so quick to say "Not in my business." According to Dick Doughton, president of Southwest Performance Group Inc., a Scottsdale, Arizona, training company, "Many managers tolerate exactly this kind of mediocrity. I see it every day." The reason? "Most managers just don't know they can light a fire under their employees."

These days, businesses have no choice but to get the highest commitment out of workers. In an ever more competitive marketplace, only the leanest and toughest will thrive. The big leadership challenge today is getting the most from each employee. If you're not, the question is, What's holding them back?

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