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Get more from employees by upping your EQ.

This story appears in the July 1997 issue of Entrepreneur. Subscribe »

Do you have a high "EQ"? That's emotional intelligence quotient, and though it may sound touchy-feely, it's recently emerged as a hot management concept.

"A big factor in why entrepreneurs fail is low EQ," says Emory Mulling, president of The Mulling Group, an Atlanta outplacement and executive coaching company. "The higher you go in any organization, the more important EQ becomes because your relationships become more important--and that's what EQ is all about."

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