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Stretching Your Dollars

How to get the most from your minimum-wage employees.

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This story appears in the March 1998 issue of Entrepreneur. Subscribe »

Getting top-notch performances out of minimum- wage workers is a challenge--but it is possible, says Robert K. McIntosh, author and publisher of Minimum Wage, Maximum Results. He offers these tips for managing your minimum-wage employees:

  • Understand what motivates each employee. McIntosh calls it the "hot button concept"--if you know what makes someone perform, you can provide the appropriate inspiration.
  • Determine your expectations and communicate them clearly. People can't do what you want them to if they don't know what that is. Be sure you know what you expect from your employees, then be sure you've made that clear.

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