Many Happy Returns
Simple strategies to keep customers coming back for more.
What's the most important part of your business? It's not your product, your equipment or your marketing campaign. It's your customers--and it's up to you to keep them coming back.
One of the biggest mistakes any entrepreneur can make is taking customers for granted. The '90s has ushered in a new breed of customer--one with higher expectations than ever. "Today's consumer is less likely to tolerate poor service," warns Tim Schneider, co-owner of Soaring Eagle Enterprises Inc., a Las Vegas firm that specializes in customer-service training.
Continue reading this article - and everything on Entrepreneur!
Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.
Get 3 months free with code zendesk
Presented by Zendesk
Entrepreneur Editors' Picks
-
These Co-Founders Are Using 'Quiet Confidence' to Flip the Script on Cutthroat Startup Culture and Make Their Mark on a $46 Billion Industry
-
My 7-Year-Old Daughter Started Selling Eggs. Here's What She Taught Me About Running a Startup.
-
Why You Need to Become an Inclusive Leader (and How to Do It)
-
Career Transitions You Can Make in Your 40s and 50s
-
Billionaire Naveen Jain Is an Expert at Disrupting Fields He Has No Experience In. His Secret Sauce for Building Multi-Million Dollar Companies? 'You Have to Come as Naive.'
-
4 Principles to Develop Next-Level Leadership at Your Company
-
This Filipino American Founder Is Disrupting the Beverage Aisle by Introducing New Flavors to the Crowded Bubbly Water Market
