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E-mail is both a blessing and a curse. You're hooked on its
rapid-fire communication, but you end up drowning in electronic
messages. And, as is the case with the paper variety, junk
e-mail threatens to take over your in-box.
Your most important ally in fighting the deluge may be your e-mail software. Many popular software packages, including Lotus' cc:Mail, Microsoft's Outlook 97, Novell's GroupWise, and Qualcomm's Eudora Pro Email 4.0, have built-in tools called "rules" (also called "filters"). These tools let you set up instructions for automatically sorting, organizing and performing actions on both incoming and outgoing messages.