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Warning Signs

Spot bad attitudes with these sure-fire interview techniques.

This story appears in the September 1998 issue of Business Start-Ups magazine.

Hiring the right employee--whether it be an intern, a part-timer, a temp or a full-timer--is one of the most important decisions a small-business owner makes. You'll be working closely with this individual and trusting him or her to deal with customers, handle paperwork, place orders and do other important tasks.

Sometimes a job applicant looks great on the outside. He or she has terrific qualifications, boasts superb references and appears willing to work hard. Only after you bring the person on board do you find out he or she has a bad attitude--the employee is uncooperative, rude to customers and generally unpleasant to be around.

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