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Say It Ain't So

What to do when a valuable employee quits.

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This story appears in the September 1998 issue of Entrepreneur. Subscribe »

Maybe he dropped hints, or maybe it came out of the blue. Either way, a valued employee has just resigned. What should you do? Wish him well and immediately show him the door? Make a counter-offer and encourage him to stay?

The answer depends on many variables, but you'll be better off if you've determined in advance how to handle such a situation, says Lynn Cottrell, president of IRC-The Employers Council, a nonprofit employers' advisory organization in Salt Lake City.

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