Say It Ain't So
What to do when a valuable employee quits.
Maybe he dropped hints, or maybe it came out of the blue. Either way, a valued employee has just resigned. What should you do? Wish him well and immediately show him the door? Make a counter-offer and encourage him to stay?
The answer depends on many variables, but you'll be better off if you've determined in advance how to handle such a situation, says Lynn Cottrell, president of IRC-The Employers Council, a nonprofit employers' advisory organization in Salt Lake City.