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Can You Say &quotProfits"?

This entrepreneur's interpreting service spells success in any language.

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This story appears in the October 1998 issue of Business Start-Ups magazine.

Can you explain "appendectomy" in Gujarati? Translate fire safety instructions into Serbo-Croatian? Speak Amharic? Horton Interpreting Services Inc. can.

An international company needs a safety manual in 20 languages. A hospital patient speaks only Cambodian. A welfare agency wants to reach immigrants. From the third floor of a renovated Victorian house in Providence, Rhode Island, Juana Horton fields their calls, draws up contracts, recruits and trains consultant-interpreters, and schedules assignments. Her kingdom includes three offices, two computers and two omnipresent pagers, by now almost melded to her body. Last year, Horton Interpreting Services grossed more than $250,000.

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