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This story appears in the October 1998 issue of

Want to know if your customers are satisfied? Or perhaps you'd like to test a new product idea? Perseus Development's SurveySolutions for the Web 2.0 lets you ask your public 24 hours a day what they think. The program uses familiar wizards and a word processor-like interface to create surveys for the Web, then analyzes the responses and presents them in Microsoft Access database format. You can also have the program generate charts and reports for each question on your survey. The package provides a library of popular sample questions and helps you create effective survey questions even if you don't have a research background.

You decide whether visitors' responses will be e-mailed directly to you or stored in a file on the Web server you're using. You can also create "live" surveys, which instantly show respondents up-to-the-minute results.

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