What's New

Bagels and stamps, please.
Magazine Contributor
1 min read

This story appears in the March 1999 issue of Business Start-Ups magazine. Subscribe »

  • Mail Boxes Etc. (MBE), the world's largest franchisor of business and postal centers, is focusing on personalizing help services for its franchisees??? all 3,600 of them. The MBE Help Desk was initiated last October by doubling the customer service department at MBE headquarters. Offering one-on-one phone support and quick e-mail access to address franchisees' questions and concerns, the Help Desk is aimed at bringing big business down to size.
  • An innovation in franchising has landed among the mailboxes in Austin, Texas. A Chesapeake Bagels, Bakery & Cafe prototype is the first-ever quick-service restaurant to be located in a U.S. Post Office. Pending customers' stamp of approval, parent company AFC Enterprises plans to open more Chesapeake Bagels, Bakery & Cafe franchises in other postal facilities.

More from Entrepreneur

Get heaping discounts to books you love delivered straight to your inbox. We’ll feature a different book each week and share exclusive deals you won’t find anywhere else.
Jumpstart Your Business. Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level.
Starting, buying, or growing your small business shouldn’t be hard. Guidant Financial works to make financing easy for current and aspiring small business owners by providing custom funding solutions, financing education, and more.

Latest on Entrepreneur