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Support Group

Get computer help without technically having the staff.

This story appears in the February 2007 issue of Start Up.

Remember when you were an employee? When-ever your computer hiccupped or the e-mail went down, it was someone else's problem to solve. Now it's your problem. Most startups can't afford to bring a full-time IT person onboard, so entrepreneurs have to get creative and be resourceful. A smart first step is to ask other local small businesses about who they use for IT. Word-of-mouth is a good way to find a local, independent technology consultant.

There are some nationwide companies you can turn to as well. One of the most well-known is the Geek Squad, located in Best Buy stores. It offers a variety of services, 24-hour support and an upfront standardized price list.

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