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Why punches are flying among plane angry passengers

This story appears in the July 1999 issue of Entrepreneur. Subscribe »

"Air rage" is on the rise. During the past four to five years, the number of reported incidents has increased significantly, according to the International Air Transport Association. The reason? Overbooked flights and longer delays are testing passengers' patience.

On a recent trip to Spain, for example, a flight attendant was beaten with a broken vodka bottle. Earlier this year, a flight on its way to Chicago had to make a mid-flight U-turn because an apparently intoxicated passenger began beating his girlfriend.

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