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Down And (Almost) Out

Stepping in when a top employee's performance goes flat

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This story appears in the September 1999 issue of Entrepreneur. Subscribe »

One of your best employees isn't performing up to par. It's not just one off day, or even an occasional mistake; it's a clearly noticeable downward spiral. You can't afford not to take action.

"By doing nothing, you risk losing that star employee," says Jacki Keagy of Personnel Decisions International, a Minneapolis-based human resources consulting firm. "You need to identify the barriers and explore solutions that will put him or her back on track."

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