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This story appears in the October 2007 issue of Entrepreneur. Subscribe »

There's no such thing as a sure bet when it comes to new technology. Some devices, like the BlackBerry, catch on in a big way; others, like tablet PCs, come with a lot of hype but slow sales. That won't stop us from trying to predict what the next must-have tech tool for entrepreneurs might be. Here are two experts' best guesses--and ours.

Sanjeev Aggarwal, VP of SMB IT Infrastructure Solutions, AMI-Partners:

Microsoft Response Point VoIP Solution

The future of business communications is heading in the direction of VoIP, but it has been slow going for growing businesses in need of an easy-to-install, easy-to-use VoIP system. All that could change this year with the arrival of Response Point and its voice-activated commands feature. Microsoft makes the software, and partners D-Link, Quanta and Uniden manufacture the IP-PBX and IP phones. Says Aggarwal, "It's designed for businesses with 50 [or fewer] employees that don't have access to a good, easy-to-use, affordable system."

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