Tricks Of The Trade
In the past three years, Jerry Kelly, owner of All Engagements Photo/Video/DJ, has obtained new equipment for his business, taken his family on a cruise to Mexico, had repairs made to his home, and entertained friends and business associates--all without paying a cent. How does he do it? The Irvine, California, entrepreneur is among a growing number of small-business owners who have joined barter exchange networks.
For a modest fee--in Kelly's case, 10 percent of the value of goods and services acquired through the barter club--members are eligible to trade their services for everything from auto repairs to accounting services.
"Barter clubs are a great way to hook up with other business owners to trade goods and services you need to run your business effectively but can't necessarily afford," says Kelly, 38, who is now a member of three barter clubs. "I recently provided disc jockey music and wireless microphones for a hotel hosting a murder mystery event. I used the trade credits I acquired to pay for the large quantity of printing and Xeroxing my business requires--[and I took] my family out to dinner."
Although barter exchanges started as a financial strategy for companies short on cash and long on inventory, the industry has blossomed into a way for savvy individuals to swap professional services and retail goods. The International Reciprocal Trade Association (IRTA) estimates the value of goods and services bartered in North America has jumped from $895 million in 1974 to more than $9 billion in 1996.
"In the past decade, people have started to realize how easy and cost-effective it is to barter," says Ray Bastarache, president and CEO of Milford, Connecticut-based Barter Network Inc., one of 600-plus barter exchange clubs the IRTA estimates operate worldwide. "It doesn't take a lot of extra time to participate, because the exchange keeps track of each member's transactions and trade credits in an account similar to a bank account for cash."
Here's how barter networks operate: Purchases are made in "trade credits," which have a cash value of one dollar per credit and are earned through making sales to other exchange members. (All items are priced at retail value.) While you don't accumulate interest on your account, neither do you have to pay any interest on your line of credit dollars. In effect, bartering can function as a no-interest loan you can use to purchase everything from business supplies to real estate.
The range of goods and services offered by barter exchanges runs the gamut from professional services--such as legal and accounting services--to big-ticket items, such as jewelry, appliances and vacations. Steven White, president and CEO of Ubarter.com Inc. in Seattle, went on a ski trip where he bartered for his clothes, equipment, lodging, lift tickets and more.
Join The Club
Not everyone is qualified to join a barter exchange club, though the criteria vary. Ubarter.com requires members to own an operating business, but Bastarache says anyone with a marketable service is eligible to join Barter Network.
"Our goal is to achieve a balance of supply and demand," explains Bastarache. "We evaluate each potential member to make sure there's a client-driven need for what they're offering." In general, the hottest categories for bartering are travel, entertainment, computers, electronics and building contractors.
If you qualify to join a barter exchange club, you need to make an initial cash outlay. Barter networks typically charge membership fees of $300 to $600, plus cash commissions of 10 percent to 15 percent per transaction. "If you have excess inventory or a service to provide, the money you spend to have a barter exchange act as your marketing arm is a wise investment," says White. "Exchange members often make referrals to nonmembers as well."
Many barter exchanges will even provide low-interest loans for barter dollars beyond what's in your account to be used for services offered by other club members. For example, White recently approved a $30,000 credit line of barter exchange services, with a trade interest rate of 1 percent per month, for a Ubarter.com client to remodel his office supply store in Seattle. "We didn't require any financial background because we knew the improvements would increase sales considerably, and we've had this client for five years, so we know and trust him," says White. "Try that at a bank."
Most barter clubs publish an annual directory of members and services, with weekly or monthly updates. For even faster access to goods and services, a growing number of barter clubs, such as Ubarter.com, are setting up Web sites (generally restricted to members).
Where To Look
Perhaps the best place to locate barter exchanges operating in your area is in the Yellow Pages, under "Barter & Trade Exchanges." According to Bastarache, you should always do some careful research before joining a barter exchange--your reputation, as well as the cost of your membership fee and trade credits, is on the line. Visit the exchange office to check out the people who are running the organization, their membership directory and their computer system.
Some questions to ask before joining an exchange include:
- How large is the exchange membership network? Barter clubs range from several hundred to more than five thousand members, and many smaller exchanges network via computer databases with other clubs nationwide. The larger the exchange network, the more services you'll have to choose from.
- What is the focus of the exchange? Particularly when considering small exchanges, find out what service categories--travel, entertainment, business supplies, professional services--they deal in. Remember, you have to be able to spend the trade credits you accumulate within the exchange.
- How long has the exchange been operating? The worst-case scenario is that you have several thousand dollars of credit in your account and the exchange goes bankrupt. According to White, this doesn't happen often, but it pays to join a reputable club that's been in business for at least five years.
- Does the exchange have good references? To get a feel for what you're getting into, talk to a handful of clients who have been members of the exchange for four or five years.
The small amount of time and effort it takes to investigate a barter network is a fair trade for the services you'll receive, not to mention the marketing muscle you'll gain by exposing your products and services to a whole new audience.
Jennifer Haupt is a freelance writer in Bellevue, Washington.
Takes Two To Barter
For more information on barter exchange clubs, consult:
- BarterNews, a quarterly magazine devoted to business swaps, provides information about bartering as well as classified barter ads. Call (949) 831-0607 or visit http://www.barternews.com.
- The International Reciprocal Trade Association will tell you whether a member is in good standing. Write to 175 W. Jackson Blvd., #625, Chicago, IL 60604 or visit http://www.irta.net.
- Barter Buys Online is a club listing classified barter ads. Anyone can place one-time classified ads (25 words cost $25 for 30 days, $50 for 3 months or $100 for a year). You'll also find information about how to barter and links to other barter exchange clubs and resources. Visit http://www.barterbuys.com.
Taxes, Of Course
Since 1982, the federal government has required barter exchanges to report all sales and income that members gain through trading. At the end of the year, barter exchanges send out two copies of each member's IRS Form 1099B: one goes to the exchange member and one goes to the IRS. The dollar value of goods and services traded is counted by the IRS as taxable cash income and can be deducted as business expenses, where appropriate.
Better logo means better marketing means more sales means . . . but start with the logo.
These days, it's just not enough to create a terrific product, offer superior service and have a solid business plan to back you up. Your company image is equally important to the overall success of your business.
Fortunately, just because you're a start-up doesn't mean you have to look like one. Your logo is part of a cohesive image program known as corporate identity. And with the right corporate identity, your company can appear highly professional and give the impression of having been in business for years.
Featuring your company name, embellished with a little color and perhaps a few graphic touches here and there, your logo is the most important design element because it's the basis for all your other materials: stationery, packaging, promotional materials and signage.
"Through the use of color and graphics, your logo should reflect the overall image you want your company to convey," says Richard Gerstman, founder of Gerstman + Meyers, a brand identity and marketing consulting firm. "Your logo should give people a feel for what your company is all about."
For example, say your product is an organic facial cream you'll be marketing to health-conscious consumers. Your logo should represent your product's best benefits: being all-natural and environmentally sound. A simple, no-nonsense logo using earth tones and a plain typeface will give the impression of a product that is "back-to-basics," which is exactly what you want to achieve. Take that same product and give it a slick, high-tech look with neon colors, however, and people won't associate your logo with the down-to-earth product you're selling.
Logos come in two basic forms: abstract symbols (like the apple used by Apple Computer) or logotypes, a stylized rendition of your company's name. You can also use a combination of both. Alan Siegel, chair and CEO of Siegel & Gale, a design firm specializing in corporate identity, warns that promoting an abstract symbol can prove very costly and isn't recommended for a small business on a budget. In addition, he says, such logos are harder to remember. "A logotype or word mark is much easier to recall," Siegel says. If you do use an abstract symbol, Siegel advises, always use it in connection with your business name.
Trying to create a logo on your own may seem like the best way to avoid the high costs of going to a professional design firm, which will charge anywhere from $4,000 to $15,000 for a logo alone. However, be aware that there are thousands of independent designers around who charge much less. According to Stan Evenson, founder of Evenson Design Group, entrepreneurs on a tight budget should shop around for a designer. "There are a lot of [freelance] designers who charge rates ranging from $15 to $150 per hour, based on their experience," he says. But don't hire someone because of their bargain price. Find a designer who's familiar with your field...and your competition. If the cost still seems exorbitant, Evenson says, "Remember that a good logo should last at least 10 years. If you look at the amortization of that cost over a 10-year period, it doesn't seem so bad."
Even if you have a good eye for color and a sense of what you want your logo to look like, you should still consult a professional designer. Why? They know whether a logo design will transfer easily into print or onto a sign, while you might come up with a beautiful design that can't be transferred or would cost too much to be printed. Your logo is the foundation for all your promotional materials, so this is one area where spending a little more now will really pay off later.
Excerpted from Start Your Own Business: The Only Start-Up Book You'll Ever Need (Entrepreneur Media Inc.). For ordering information, visit https://www.entrepreneur.com.