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Time Bomb

Late-paying customers can put your business in jeopardy. Get organized--and get paid on time.

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This story appears in the January 2008 issue of Entrepreneur. Subscribe »

Cash was flowing comfortably at Blackfin Technology, a software development and consulting firm in Boise, Idaho, until right around the start of the second quarter of 2007, when management began noticing a lag in accounts receivable. "It was really strange," says Jefferson Jewell, Blackfin's 37-year-old co-founder and president. "All of a sudden a bunch of customers started saying things like, 'I'm sorry, I didn't get that invoice. Could you resend it?'"

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