Found Your Calling?

This budget-friendly VOIP system beckons.
Magazine Contributor
2 min read

This story appears in the April 2008 issue of Entrepreneur. Subscribe »

It's called preservation of capital--a fancy name for not spending money any sooner than you have to. That's what a virtual PBX like Vocalocity does for entrepreneurial businesses. You get the same fancy phoning features you would if you plunked down six to seven grand for an on-the-premises phone system but with VoIP calling services added in for one monthly rate. Your only out-of-pocket expense is $150 for each advanced three-line deskset you need to connect to the internet.

Vocalocity's all-you-can-call-in-North America Unlimited Extension plan is $39.99 per user per month. A phone company's servers, not local hardware, deliver caller ID, call forwarding, three-way calling and most other advanced features. To install the Vocalocity PBX, you just plug each Vocalocity phone into your wireless router/broadband connection, plug in its AC adapter and step back while it configures itself. I wish I owned a Windows PC with half the smarts of the Polycom SoundPoint IP 501 deskset I tried out. It's actually a small computer with a big, 4-by-2-inch LCD display that shows three lines, each with a distinct phone number. One could go to an auto-attendant for your company's main number while another is a customer service line.

How's call quality? Clear as a Baby Bell. Navigation of the phone menus is easy and logical, and users configure their personal phone preferences on a web page where your company administrator can download call logs and expense reports by station.

It isn't for everyone, but it isn't a bad interim solution until your company grows into something like an Avaya or Cisco LAN/PBX combo.

More from Entrepreneur

Learn to be a better leader and develop successful marketing and branding strategies with Dr. Patti Fletcher's help.
Book Your Session

For a limited time only, get this bundle of Entrepreneur PressĀ® titles for less than $30 (60% OFF) on our bookstore when you use "LEAP" at checkout.
Buy Now

Are paying too much for business insurance? Do you have critical gaps in your coverage? Trust Entrepreneur to help you find out.
Get Your Quote Now

Latest on Entrepreneur

My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.