Subscribe to Entrepreneur for $5
Subscribe

Web Startup Ensures Shipping Refunds

By
This story appears in the March 2013 issue of Entrepreneur. Subscribe »

Over the 15 years that Jose Li spent learning the shipping business, with stints in supply-chain logistics at Jamba Juice and retail and e-commerce support at FedEx, he saw carriers split their customers into two classes. "I worked with the Amazons, Targets and Nikes of the world," Li says, "and I've seen the discrepancies, the gaps of what large customers get and what small businesses don't."

Shutterstock

Continue reading this article - and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.

Entrepreneur Editors' Picks