📺 Stream EntrepreneurTV for Free 📺

Amid Download Issues, Microsoft Pulls Windows RT Version of 8.1 Update The tech giant reportedly removed the update from the Windows Store due to 'a situation.'

By Jason Fell

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

"Why can't I find Windows 8.1 update in Windows Store?"

"Why won't Windows 8.1 load?"

"I'm hating Microsoft right now. Windows 8.1? Forget it."

These were some of tech search queries I and likely many other mobile Windows users have plugged into Google search over the last several days. Since Microsoft released the Windows 8.1 update last week, many users have been unable to download the RT version of the operating system for mobile devices. Like me, many were unable to even locate the update in the Microsoft Store in the first place.

It turns out Microsoft removed the update from the Windows Store on Saturday. In a statement sent to ZDNet, Microsoft said it decided to remove the update as it investigates "a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1."

With Windows 8.1, Microsoft was aiming to assuage many of the complaints that longtime Windows customers had when the company rolled out the dramatically different Windows 8 interface last fall. The update includes the return (sort of) of the beloved Start button, as well as a handful of other improvements like improvements include better cloud integration, more customizability and a native Bing search bar.

Microsoft is expected to unveil next-generation Surface tablets at an event tomorrow. There is still no word about when a working Windows 8.1 RT update will be available.

Related: A Year Later, Microsoft Finally Releases Windows 8.1 Update to Appease Angry, Confused Customers

Jason Fell

VP, Native Content

Jason Fell is the VP of Native Content, managing the Entrepreneur Partner Studio, which creates dynamic and compelling content for our partners. He previously served as Entrepreneur.com's managing editor and as the technology editor prior to that.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Leadership

More Companies Are Holding on to Their Employees — and Vice Versa. Here's How to Capitalize on This Labor Market.

Your retention and recruitment strategies need to adapt as workers and businesses look for longer-term relationships. Try these strategies to do it.

Business Solutions

Redefining the Future with Artificial Intelligence Buyouts

Here's a look at RAD AI's strategic approach to AI acquisitions in the marketing landscape.

Growing a Business

The Only Way to Win Over Customers Is to Become Their First Choice. Here's How to Do It.

The best businesses focus their customer experience programs on doing the things that delight customers and put them ahead of their competition. Here are three little secrets to achieving this goal.

Business News

AI Is Transforming Drug Matching for Cancer, Rare Diseases — Here's How

One AI pharmaceutical startup works backward, starting from drugs already on the market.

Employee Experience & Recruiting

How Empathy-Based Leadership Can Transform Your Teams and Businesses

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short.