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Take Heart

Do you use your heart as well as your head in business matters? A bit of TLC may be just as important as your MBA when dealing with customers, employees and yourself.

This story appears in the April 2000 issue of

We've had a shift in attitudes about work during the past few decades. The admired workaholic entrepreneur of the 1980s is now more often considered a pitiful character. Dying at the switch is no longer fashionable. Business owners want success, but they also want a life.

At the same time, most business owners love their work. And what's wrong with that? Our work helps define us. It's gratifying to produce or serve and know no limits.

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