New FCC Program Lets You Text 911 in an Emergency
Mobile has influenced how we work and play, and now it will affect how we ask for help in an emergency. This week, the Federal Communications Commission (FCC) began rolling out their Text-to-911 program supported by major mobile carriers Verizon, T-Mobile, Sprint and AT&T.
While the capability will be helpful in situations when making a call isn't safe or for those who are unable to hear or speak, the program won’t be immediately available everywhere, as call centers across the country plan for the logistics and additional training needed to handle an influx of text messages. The FCC's current target date to require all text providers to support the Text-to-911 program is December 31, 2014.
The counties where it is offered now are using only one mobile provider. If the service isn't available and someone does send a text, the FCC requires the wireless companies to send a bounce-back message to let them know.
So how does it work? You would type the emergency in the text and have to be sure to include your location. (Unlike a landline which would allow emergency services to pinpoint your address, the feature isn't yet supported on the mobile platform for 911 calls.) And for now, the program only supports texts, not images or videos.
Entrepreneur Editors' Picks
Kale Was a Garnish Before This Creative Genius Made It Famous. Here's How She Did It — and What She's Planning Next.
Telling Your Brand Story Is Crucial. 4 Steps to Ensure That It Resonates.
This Baker Was Told Not to Speak Spanish With Colleagues, So She Started Her Own Cake Company That Values Employees Just as Much as Customers
Improving Yourself Takes 9.6 Minutes of Work Each Day
Meet the Women Behind Some of McDonald's Most Iconic (and Essential) Ingredients — and How They're Setting New Standards
Remote Work Shouldn't Be Up for Debate
Employees Are Over Foosball Tables and Free Snacks. Your Company Culture Needs This Instead.