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Bad Words

How much can poorly worded memos cost you?

This story appears in the February 2000 issue of Entrepreneur. Subscribe »

How much does using the wrong words cost? According to IWCC Training In Communications, a consulting and training firm in Toronto, it can cost $4,258.60 for one employee's poorly worded memos for one year. Don't believe it? Here's the math:

54: Number of minutes spent planning, composing and editing a routine memo

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