This story appears in the
April 2000 issue of
Startups.
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Is there a doctor in the house? Enter 32-year-old Joseph
Giovannettone, who joined the lucrative world of
"healing" disabled computers in 1998. His Computer Doctor
franchise now answers the plea of sick computers everywhere.
Giovannettone discovered Computer Doctor Franchise Systems Inc.
in late 1997 through some business contacts his mother had. At the
time, he was working for the government as a computer specialist.
Six months of careful research helped convince Giovannettone to
invest in Computer Doctor-but the real clincher was the impressive
National Service Accounts program Computer Doctor boasted.
"Our corporate office partners with third-party warranty
companies to provide warranty support for systems bought at major
retailers," says Giovannettone. So if someone has a problem
with a system under warranty with a major retailer, he or she would
call the retailer, who then puts in a service call to the nearest
Computer Doctor franchisee. It's a built-in moneymaker.
Plus, says Giovannettone, "We require our technicians to be
A+ certified, [and my technicians and I] are working on our
Microsoft Certification." He also sells computers and
equipment at his Watertown, South Dakota, location.
It took about $130,000 for Giovannettone to get his endeavor
started, but his biggest challenge now is keeping up with the fast
growth. With sales of $180,000 in 1999 and 2000 projections of
$240,000, Giovannettone is making computers (and their owners) all
better.
Make The Call
Computer Doctor Franchise System Inc.: (888) 297-2292,
http://www.cdfs.com
